In
news:3_1448600_d83a37f3a76693ceca6fdf3e51c3e0cc@windowsforumz.com,
jseveniron <DoNotEmail.DeleteThis@WindowsForumz.com> typed:
> "jseveniron" wrote:
>> The techs feel that they can better assist me on this format,
>> so I hope they are listening.
>> I am a new DSL subscriber and have had this modem for about 70
>> days, the problem is that I am having to do a power cycle on
>> it almost everyday to reestablish connection. My question is
>> how can I get it replaced?
>
> yes, it came from an "ISP", but did you ever try to call
> customer
> service? I have yet to talk to a real person. I’m seriously
> thinking
> about stopping one of their service trucks and asking them for
> a
> number. What else is there to do?
I don't know who your ISP is, but if you can't get to talk to a
real person when you call them, I would seriously consider
switching ISPs. You're getting very poor service.
--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup
>> Stay informed about: speedstream modem task ID. #106958154