IGFX

On Dec 31 2007, 9:27 pm, Grizz <Gr....RemoveThis@discussions.microsoft.com>
wrote:
> Your're very welcome Ken. I think that we're pretty much at the end of
> anything that WE can do to try and resolve this issue..having tried just
> about everything we could known to man..all to no avail.  I really can, and
> do, appreciate just HOW frustrating this is especially with a BRAND NEW
> machine. There is just NO way that a consumer should have to put up with this
> !! Yes, I think the Under Warrany route would be the best way to go. Please
> let us know if this issue was resolved to your satisfaction..and especially
> if it HASN'T been..we would like to know that too.
>
> Good luck to you in your quest.
>
>
>
> "Ken" wrote:
> > Thanks for that Grizz.  I have in fact tried that Intel driver  PV15..6 and
> > PV15.7 but both bring up an error message  "The driver being installed is not
> > validated for this computer.  Please obtain the appropriate driver".  I
> > purchased the PC on 30th Oct this year so am following the Under Warranty
> > route.  May the New Year bring a solution to our problems.
>
> > "Grizz" wrote:
>
> > > Sorry Ken, This was the latest info I had on this driver that worked
> > > (somewhat) for me on this issue. This driver had NO negative effect on my
> > > monitor (Compaq 7600e CRT Flatscreen) I feel your pain & frustration..this
> > > happened to me with a brand new right out of the box machine. Man OH man !! I
> > > did do a little resarch on Google on this (igfx) issue right after my last
> > > post and found a link in the World of Warcraft Forum that claims to have
> > > fixed the issue. (these guys play video games and were getting this igfx
> > > issue about every 15 SECONDS!!) I haven't downloaded this driver,so I don't
> > > know if works or not; but here's the link:
>
> > >http://downloadcenter.intel.com/confirm.aspx?httpDown=http://download....
>
> > > Best regards..and Good luck.
> > > "Grizz"
>
> > > "Ken" wrote:
>
> > > > I am using the Ver. 7.14.10.1322  8/24/07.  This is the one which was on the
> > > > PC when bought and is the one which is installed by the factory recovery
> > > > disks which were sent to me.  I am waiting to hear from HP NZ early in new
> > > > year and will be very interested in what they have to say about this ongoing
> > > > problem.  It is really frustrating.  Now my LCD monitor is dying on me.  
> > > > Confirmed by using a substitute.  After an hour or so turned off, the LCD
> > > > monitor is OK again.
>
> > > > "Grizz" wrote:
>
> > > > > I have a Compaq Presario (SR5210NX) running Vista Home Premium on an Intel
> > > > > 420 1.60Gb Celeron chip 0.99Gb RAM using the Intel 82945 G Graphics card..the
> > > > > computer is NOW 1 month old..but from day one I was having the SAME igfx
> > > > > issue..I went to the HP website and downloaded the updated "extreme" graphics
> > > > > driver":
> > > > > Intel Corp.
> > > > > Driver Date: 8/24/07
> > > > > Driver Version: 7.14.10.1322
>
> > > > > Since then I am only experiencing the graphics driver cutting about about
> > > > > TWICE a day as compared to about TEN or more times a day with the original
> > > > > driver: Version 7.14.10.1277 (Oct. 2007) lol yes..I would prefer it NOT to
> > > > > cut out at ALL but it may be awhile before its all sorted out.
>
> > > > > Hope this info might help.
>
> > > > > "Ken" wrote:
>
> > > > > > I had the problem when I had 1GB RAM fitted.  The second 512GB RAM card was
> > > > > > removed when the new mother board was fitted. This was done to see if the
> > > > > > additional RAM card was causing the problem.
>
> > > > > > "Pestalence" wrote:
>
> > > > > > > "Ken" <K....RemoveThis@discussions.microsoft.com> wrote in message
> > > > > > >news:10CEC7AA-D75D-443F-9D4C-373E44700A6E@microsoft.com...
> > > > > > > > I have a new HP Pavilion PC with Vista Home Basic and Intel 82945G
> > > > > > > > graphics,
> > > > > > > > 512MB RAM and keep getting the momentary blank screen and  "Display Driver
> > > > > > > > igfx  stopped responding and has successfully recovered message".  I have
> > > > > > > > done full System Recovery from disks made on day one, again from the image
> > > > > > > > on
> > > > > > > > the hard drive and again from a set of recovery disks sent to me by HP
> > > > > > > > Support.  The mother board has been changed, I have uninstalled and
> > > > > > > > installed
> > > > > > > > drivers from HP and from Intel.  The Intel drivers produce a "Not
> > > > > > > > validated
> > > > > > > > for this computer" message and the driver from the HP site is the same as
> > > > > > > > the
> > > > > > > > one which comes from the recovery disks.  I have been in regular contact
> > > > > > > > with
> > > > > > > > HP Support and their local service technician.  After all this the
> > > > > > > > original
> > > > > > > > error is still there at times and I am rapidly losing patience after
> > > > > > > > nearly
> > > > > > > > two months.
>
> > > > > > > > "Betty" wrote:
> > > > > > > You need more RAM .. 512 is barely enough to run Vista.. you need at least 1
> > > > > > > GB, 2 preferrably..
>
> > > > > > > RAM is cheap.. you can get 4 GB at TigerDirect.com for $129.99 DDR2 PC-6400
> > > > > > > Dual Channel (4x1024 MB dimms) 240 pin
>
> > > > > > > I just bought some from them.. took 4 business days to get here by UPS.
>
> > > > > > > Your graphics card may be built in.. if it is, it will require between 128
> > > > > > > to 256 shared memory.. which means the graphics card will try to allocate
> > > > > > > memory grom your system.. if it is in use.. then the display adapter will
> > > > > > > fail..
>
> > > > > > > Also make sure that your Drivers are updated from either Windows Update or
> > > > > > > from your card manufacturer and that the drivers are Vista compliant
>
> > > > > > > >> experience level-2 w/10 being
> > > > > > > >> COMPUTER IS ONLY 3 WEEKS OLD!     Compaq Presario   Windows Vista Premium
> > > > > > > >> I have never used Vista before. I don't seem to be having a problem using
> > > > > > > >> it. Or not lol
> > > > > > > >> While I am working the screen will go black for a few seconds. The
> > > > > > > >> notice:
> > > > > > > >> display driver has stopped responding and has recovered IGFX. I get this
> > > > > > > >> message 3-4 times a day.
> > > > > > > >> I don't have a clue what to do about this and an answer would have to be
> > > > > > > >> in
> > > > > > > >> very simple language. Sorry. I did try to reinstall the display driver
> > > > > > > >> but
> > > > > > > >> the computer says I have the correct one and a new download is not
> > > > > > > >> necessary?
> > > > > > > >> Also, I don't know if this is connected to the problem or not, but when I
> > > > > > > >> walk
> > > > > > > >> away from the computer and come back and it has been in a resting mode,
> > > > > > > >> my
> > > > > > > >> keyboard will go out and I can't use it at all. This happens almost every
> > > > > > > >> day.
> > > > > > > >> I have to reboot for the board to be used again.
> > > > > > > >> Thanks for any and all help....I never expected this on a new computer!!
> > > > > > > >> Betty- Hide quoted text -
>
> - Show quoted text -

Although I suspected that RAM was a contributing factor, HP refused to
accept this and claimed that the problem was software and not covered
by their warranty. This upset me because after changing mother board
and reloading the operating system and having only the original 512MB
RAM fitted, no external hardware, the PC was actually in "as
purchased" condition and faulting. I removed the original RAM card
and fitted a pair of matching Dick Smith 512MB RAM cards. The PC ran
a lot faster and the driver error only came up twice in three days.
At this time Intel came up with the Ver 15.7.3 (7.14.10.1409) which
had brought up a not validated for this computer message previously.
I uninstalled the original driver and installed this one with no
problems. Two weeks have now passed without a single error.

the answer finally came on the HP site on 1/8/08. just figure out your model
number such as SR5310F and go to the site and type in the model number and
igfx and you can download the fix.

the idiot who told you to take it back should have waited for the fix. but
then hp isn't any better. they try to say that what happens if you are
playing 5 million games at once when you know you are just sitting there on a
web site and you click and BAM

They try to be political and say nothing's wrong and then try to go to the
back room and fix it.

"Ken" wrote:

> On Dec 31 2007, 9:27 pm, Grizz <Gr....RemoveThis@discussions.microsoft.com>
> wrote:
> > Your're very welcome Ken. I think that we're pretty much at the end of
> > anything that WE can do to try and resolve this issue..having tried just
> > about everything we could known to man..all to no avail. I really can, and
> > do, appreciate just HOW frustrating this is especially with a BRAND NEW
> > machine. There is just NO way that a consumer should have to put up with this
> > !! Yes, I think the Under Warrany route would be the best way to go. Please
> > let us know if this issue was resolved to your satisfaction..and especially
> > if it HASN'T been..we would like to know that too.
> >
> > Good luck to you in your quest.
> >
> >
> >
> > "Ken" wrote:
> > > Thanks for that Grizz. I have in fact tried that Intel driver PV15..6 and
> > > PV15.7 but both bring up an error message "The driver being installed is not
> > > validated for this computer. Please obtain the appropriate driver". I
> > > purchased the PC on 30th Oct this year so am following the Under Warranty
> > > route. May the New Year bring a solution to our problems.
> >
> > > "Grizz" wrote:
> >
> > > > Sorry Ken, This was the latest info I had on this driver that worked
> > > > (somewhat) for me on this issue. This driver had NO negative effect on my
> > > > monitor (Compaq 7600e CRT Flatscreen) I feel your pain & frustration..this
> > > > happened to me with a brand new right out of the box machine. Man OH man !! I
> > > > did do a little resarch on Google on this (igfx) issue right after my last
> > > > post and found a link in the World of Warcraft Forum that claims to have
> > > > fixed the issue. (these guys play video games and were getting this igfx
> > > > issue about every 15 SECONDS!!) I haven't downloaded this driver,so I don't
> > > > know if works or not; but here's the link:
> >
> > > >http://downloadcenter.intel.com/confirm.aspx?httpDown=http://download....
> >
> > > > Best regards..and Good luck.
> > > > "Grizz"
> >
> > > > "Ken" wrote:
> >
> > > > > I am using the Ver. 7.14.10.1322 8/24/07. This is the one which was on the
> > > > > PC when bought and is the one which is installed by the factory recovery
> > > > > disks which were sent to me. I am waiting to hear from HP NZ early in new
> > > > > year and will be very interested in what they have to say about this ongoing
> > > > > problem. It is really frustrating. Now my LCD monitor is dying on me.
> > > > > Confirmed by using a substitute. After an hour or so turned off, the LCD
> > > > > monitor is OK again.
> >
> > > > > "Grizz" wrote:
> >
> > > > > > I have a Compaq Presario (SR5210NX) running Vista Home Premium on an Intel
> > > > > > 420 1.60Gb Celeron chip 0.99Gb RAM using the Intel 82945 G Graphics card..the
> > > > > > computer is NOW 1 month old..but from day one I was having the SAME igfx
> > > > > > issue..I went to the HP website and downloaded the updated "extreme" graphics
> > > > > > driver":
> > > > > > Intel Corp.
> > > > > > Driver Date: 8/24/07
> > > > > > Driver Version: 7.14.10.1322
> >
> > > > > > Since then I am only experiencing the graphics driver cutting about about
> > > > > > TWICE a day as compared to about TEN or more times a day with the original
> > > > > > driver: Version 7.14.10.1277 (Oct. 2007) lol yes..I would prefer it NOT to
> > > > > > cut out at ALL but it may be awhile before its all sorted out.
> >
> > > > > > Hope this info might help.
> >
> > > > > > "Ken" wrote:
> >
> > > > > > > I had the problem when I had 1GB RAM fitted. The second 512GB RAM card was
> > > > > > > removed when the new mother board was fitted. This was done to see if the
> > > > > > > additional RAM card was causing the problem.
> >
> > > > > > > "Pestalence" wrote:
> >
> > > > > > > > "Ken" <K....RemoveThis@discussions.microsoft.com> wrote in message
> > > > > > > >news:10CEC7AA-D75D-443F-9D4C-373E44700A6E@microsoft.com...
> > > > > > > > > I have a new HP Pavilion PC with Vista Home Basic and Intel 82945G
> > > > > > > > > graphics,
> > > > > > > > > 512MB RAM and keep getting the momentary blank screen and "Display Driver
> > > > > > > > > igfx stopped responding and has successfully recovered message". I have
> > > > > > > > > done full System Recovery from disks made on day one, again from the image
> > > > > > > > > on
> > > > > > > > > the hard drive and again from a set of recovery disks sent to me by HP
> > > > > > > > > Support. The mother board has been changed, I have uninstalled and
> > > > > > > > > installed
> > > > > > > > > drivers from HP and from Intel. The Intel drivers produce a "Not
> > > > > > > > > validated
> > > > > > > > > for this computer" message and the driver from the HP site is the same as
> > > > > > > > > the
> > > > > > > > > one which comes from the recovery disks. I have been in regular contact
> > > > > > > > > with
> > > > > > > > > HP Support and their local service technician. After all this the
> > > > > > > > > original
> > > > > > > > > error is still there at times and I am rapidly losing patience after
> > > > > > > > > nearly
> > > > > > > > > two months.
> >
> > > > > > > > > "Betty" wrote:
> > > > > > > > You need more RAM .. 512 is barely enough to run Vista.. you need at least 1
> > > > > > > > GB, 2 preferrably..
> >
> > > > > > > > RAM is cheap.. you can get 4 GB at TigerDirect.com for $129.99 DDR2 PC-6400
> > > > > > > > Dual Channel (4x1024 MB dimms) 240 pin
> >
> > > > > > > > I just bought some from them.. took 4 business days to get here by UPS.
> >
> > > > > > > > Your graphics card may be built in.. if it is, it will require between 128
> > > > > > > > to 256 shared memory.. which means the graphics card will try to allocate
> > > > > > > > memory grom your system.. if it is in use.. then the display adapter will
> > > > > > > > fail..
> >
> > > > > > > > Also make sure that your Drivers are updated from either Windows Update or
> > > > > > > > from your card manufacturer and that the drivers are Vista compliant
> >
> > > > > > > > >> experience level-2 w/10 being
> > > > > > > > >> COMPUTER IS ONLY 3 WEEKS OLD! Compaq Presario Windows Vista Premium
> > > > > > > > >> I have never used Vista before. I don't seem to be having a problem using
> > > > > > > > >> it. Or not lol
> > > > > > > > >> While I am working the screen will go black for a few seconds. The
> > > > > > > > >> notice:
> > > > > > > > >> display driver has stopped responding and has recovered IGFX. I get this
> > > > > > > > >> message 3-4 times a day.
> > > > > > > > >> I don't have a clue what to do about this and an answer would have to be
> > > > > > > > >> in
> > > > > > > > >> very simple language. Sorry. I did try to reinstall the display driver
> > > > > > > > >> but
> > > > > > > > >> the computer says I have the correct one and a new download is not
> > > > > > > > >> necessary?
> > > > > > > > >> Also, I don't know if this is connected to the problem or not, but when I
> > > > > > > > >> walk
> > > > > > > > >> away from the computer and come back and it has been in a resting mode,
> > > > > > > > >> my
> > > > > > > > >> keyboard will go out and I can't use it at all. This happens almost every
> > > > > > > > >> day.
> > > > > > > > >> I have to reboot for the board to be used again.
> > > > > > > > >> Thanks for any and all help....I never expected this on a new computer!!
> > > > > > > > >> Betty- Hide quoted text -
> >
> > - Show quoted text -
>
> Although I suspected that RAM was a contributing factor, HP refused to
> accept this and claimed that the problem was software and not covered
> by their warranty. This upset me because after changing mother board
> and reloading the operating system and having only the original 512MB
> RAM fitted, no external hardware, the PC was actually in "as
> purchased" condition and faulting. I removed the original RAM card
> and fitted a pair of matching Dick Smith 512MB RAM cards. The PC ran
> a lot faster and the driver error only came up twice in three days.
> At this time Intel came up with the Ver 15.7.3 (7.14.10.1409) which
> had brought up a not validated for this computer message previously.
> I uninstalled the original driver and installed this one with no
> problems. Two weeks have now passed without a single error.
>