perhaps, you might want
to contact acer again and
have them issue a rma and
send the product back to
them and at their expense
or you will file a complaint
with the bbb online.
in the interim, i would proceed
with filing a complaint with
the bbb anyways so that they
can keep a record of these
kind of consumer issues.
if and when acer does resolve
your issue, then provide a
followup to the bbb so that
they can close the issue on
your say so, and not acer's.
--
db·´¯`·...¸><)))º>
DatabaseBen, Retired Professional
- Systems Analyst
- Database Developer
- Accountancy
- Veteran of the Armed Forces
"bmn" wrote in message
>
> I bought an Acer Aspire One (AAO) this fall and within weeks the screen
> blacked out upon booting. Rather than replacing my AAO , Acer referred
> me to a technical repair depot. After 6 weeks still no word - then two
> weeks ago after calling Acer they said they would send me a new one on
> “back-order” - still no sight of it. Today when i called they said they
> have no idea when the “back-order” will be filled. Just wonderful
> customer support - not! Wish i had bought a MacBook now…..
>
>
> --
> bmn
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