Application Hang

Good day

I have a Windows XP Pro on a network (the printer connected to is is share
by the network). I have been to even viewer & see errors mostly on
winword.exe application hang (event id: 1002). It is happening with other
applications such excel, ntvdm.exe, fault bucket 02096553, rundll32.exe,
ieplorer.exe, etc.

Please advise

Gibgo wrote:
> *Good day
>
> I have a Windows XP Pro on a network (the printer connected to is is
> share
> by the network). I have been to even viewer & see errors mostly on
> winword.exe application hang (event id: 1002). It is happening with
> other
> applications such excel, ntvdm.exe, fault bucket 02096553,
> rundll32.exe,
> ieplorer.exe, etc.
>
> Please advise *

Hi the error 1002:

Cause
This problem occurs when one of the following conditions is true:

(a) The Dir.edb database file is missing.

(b) The registry entries that define the paths to the directory
database and to other required files point to the incorrect locations.

RESOLUTION.

To resolve this problem verify that the Dir.edb database file file
exists and verify the location of the file. Then, change the registry
entries to point to the correct locations. To do this follow these
steps.

Verify the Dir.edb database file
1 Search the hard drives on the computer for the Dir.edb database
file.

2 If the Dir.edb database file does not exist, restore the database
from a backup.

For more information, click the following article numbers to view the
articles in the Microsoft Knowledge Base:

184186 (http://support.microsoft.com/kb/184186/) Exchange from a
corrupted directory.

177635 (http://support.microsoft.com/kb/177635/) How to set up a
disaster recovery server for Dir.edb

183266 (http://support.microsoft.com/kb/183266/) How to restore an off
line backup of the directory service and information store

Verify the registry entries

Warning Serious problems might occur if you modify the registry
incorrectly by using Registry Editor or by using another method. These
problems might require that you reinstall your operating system.
Microsoft cannot guarantee that these problems can be solved. Modify
the registry at your own risk.

1 Start Registry Editor.
2 Locate the following registry key:
HKEY_LOCAL_MACHINE\System\Current\ControlSet\Services\MSExchangeDS\Parameters
3 Verify that the following registry entries point to the correct
locations. If a registry entry points to the wrong location, type the
correct path for that entry:
(a) Verify that the "DSA Database File" registry entry points to the
Dir.edb database file.
(b) Verify that the "Database log file path" registry entry points to
the Edb.log files for the directory service.
(c) Verify that the "DSA Working Directory" registry entry points to
the Edb.chk file for the directory service.
NOTE For example type Drive:\exchsrvr\dsadata.
4 After you verify all the registry entries, start the directory
service.

Hope this helps you.



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thedon57
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