In news:1040D4BC-63F3-41BC-93B0-27BA825CE8F6@microsoft.com,
Dawn wrote:
> Got this message:
> stop:0X0000007E (0XC000005,0X8069B036,0XF8950578,0XF8950274)
>
> Will start in last safe settings, but seems slower than
> normal.
> Friend suggested a use the roll back feature.
> Will this work? Any other suggestions?
>
> Will this cause data to be lost? ....Like word document,
> music or photos.
>
> Forgive the ignorance...not that great with computer
> problems..
>
> Any help would be appreciated.
To add to what Leonard Grey has already suggested, I thought
I'd point out a couple of things. First, the "roll back
feature" your friend suggested was probably System Restore.
System Restore will not make any changes to files you created
such as Word docs, music, and photos. For more info on System
Restore, take a look at this web site.
Courtesy of Bert Kinney, MS-MVP
How to Restore a Windows XP system to a previous State using
System Restore
http://bertk.mvps.org/
That said, you should always have backup copies of any files
you cannot afford to lose. If you haven't done so already, I
would strongly suggest that you back up all your personal files
to CD's or DVD's before taking any steps to repair your
computer.
As for your problem, a good starting point would be to
determine when the problem first showed up and what if any
changes were made to your system around that time. As has been
pointed out, Event Viewer should be the first place you look.
Good luck
Nepatsfan
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