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External
Since: Aug 03, 2007
Posts: 6
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(Msg. 1) Posted: Thu Aug 02, 2007 9:41 pm
Post subject: Bootup or login problem - dark screen
Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)
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OS: WinXP MCE with SP2, I have Admin privileges.
When trying to log in to Windows I get a dark screen. Initially
Experienced this problem when trying to switch users; I typed in my user
password and Windows seemed to be logging in, then went to a dark screen
with two 'hyphens' ( - ) near the top.
Subsequent attempts to login have given the same result just after the
Windows splash screen, it never makes it to the user login screen.
I can F8 to Safe Mode, with network support, which is how I am able to
post this, so it does not appear to be an electrical/physical connection
problem.
I can F2 to BIOS, and F12 to be able to get to Ubuntu linux. Again,
verifying a good physical hookup.
If any more details are needed, just ask here.
Thank you.
--
I'm glad my Mom named me Aaron,
That's what everybody calls me. |
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Joined: Aug 03, 2007
Posts: 160
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(Msg. 2) Posted: Fri Aug 03, 2007 11:06 am
Post subject:
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| since you can get into safe mode then obviously it is a problem with something that is loading in windows...i would start by taking everything out of the startup and seeing if windows will now let you in...if so then you should go back and add things to the startup one by one to see if you can pinpoint exactly what is causing windows to hang...
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>> Stay informed about: Bootup or login problem - dark screen |
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External
Since: May 31, 2006
Posts: 27
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(Msg. 3) Posted: Fri Aug 03, 2007 1:36 pm
Post subject: RE: Bootup or login problem - dark screen [Login to view extended thread Info.]
Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)
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I would try to boot with the "Last known configuration"
Do you have the OS disk? I'm guessing you've got one of those HPs. You can
make disks or 2 DVDs then run a repair installation. I'm not on my machine
at home that has MCE right now so I can't give you the specifics, but you can
look it up in help.
"Aaron" wrote:
> OS: WinXP MCE with SP2, I have Admin privileges.
>
> When trying to log in to Windows I get a dark screen. Initially
> Experienced this problem when trying to switch users; I typed in my user
> password and Windows seemed to be logging in, then went to a dark screen
> with two 'hyphens' ( - ) near the top.
>
> Subsequent attempts to login have given the same result just after the
> Windows splash screen, it never makes it to the user login screen.
>
> I can F8 to Safe Mode, with network support, which is how I am able to
> post this, so it does not appear to be an electrical/physical connection
> problem.
>
> I can F2 to BIOS, and F12 to be able to get to Ubuntu linux. Again,
> verifying a good physical hookup.
>
> If any more details are needed, just ask here.
>
> Thank you.
>
> --
> I'm glad my Mom named me Aaron,
> That's what everybody calls me.
> >> Stay informed about: Bootup or login problem - dark screen |
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External
Since: Aug 03, 2007
Posts: 6
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(Msg. 4) Posted: Fri Aug 03, 2007 9:37 pm
Post subject: Re: Bootup or login problem - dark screen [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Penny wrote:
> I would try to boot with the "Last known configuration"
>
> Do you have the OS disk? I'm guessing you've got one of those HPs. You can
> make disks or 2 DVDs then run a repair installation. I'm not on my machine
> at home that has MCE right now so I can't give you the specifics, but you can
> look it up in help.
It is a Dell Dimension 8400. The OS disc says it is for re-installation
of the OS, which I assume means it is a system image and will re-write
the OS back to day one - the choice of last resort.
Folks at work think it is a video driver problem. I have downloaded the
latest from Radeon (X300 series video card) and will try that before
redoing WinXp.
Maybe the next question is: How do I re-install the driver? How do I
determine if it is a driver problem?
>> OS: WinXP MCE with SP2, I have Admin privileges.
>>
>> When trying to log in to Windows I get a dark screen. Initially
>> Experienced this problem when trying to switch users; I typed in my user
>> password and Windows seemed to be logging in, then went to a dark screen
>> with two 'hyphens' ( - ) near the top.
>>
>> Subsequent attempts to login have given the same result just after the
>> Windows splash screen, it never makes it to the user login screen.
>>
>> I can F8 to Safe Mode, with network support, which is how I am able to
>> post this, so it does not appear to be an electrical/physical connection
>> problem.
>>
>> I can F2 to BIOS, and F12 to be able to get to Ubuntu linux. Again,
>> verifying a good physical hookup.
>>
>> If any more details are needed, just ask here.
>>
>> Thank you.
>>
>> --
>> I'm glad my Mom named me Aaron,
>> That's what everybody calls me.
>>
--
I'm glad my Mom named me Aaron,
That's what everybody calls me. >> Stay informed about: Bootup or login problem - dark screen |
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External
Since: Aug 03, 2007
Posts: 6
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(Msg. 5) Posted: Fri Aug 03, 2007 9:37 pm
Post subject: Re: Bootup or login problem - dark screen [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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>> I would try to boot with the "Last known configuration"
>>
>> Do you have the OS disk? I'm guessing you've got one of those HPs.
>> You can make disks or 2 DVDs then run a repair installation. I'm not
>> on my machine at home that has MCE right now so I can't give you the
>> specifics, but you can look it up in help.
>
> It is a Dell Dimension 8400. The OS disc says it is for re-installation
> of the OS, which I assume means it is a system image and will re-write
> the OS back to day one - the choice of last resort.
>
> Folks at work think it is a video driver problem. I have downloaded the
> latest from Radeon (X300 series video card) and will try that before
> redoing WinXp.
>
> Maybe the next question is: How do I re-install the driver? How do I
> determine if it is a driver problem?
After posting a reply with the above questions, a different thread gave
me the answer I needed. From Hardware Manager I went into the properties
for the video driver, told it to update letting it find the "new"
driver. It went through its gyrations (about 15 seconds worth) and said
it was happy. Did a reboot and everything went normal. Yay!
Thank you, Penny, for your response.
Aaron
>
>>> OS: WinXP MCE with SP2, I have Admin privileges.
>>>
>>> When trying to log in to Windows I get a dark screen. Initially
>>> Experienced this problem when trying to switch users; I typed in my
>>> user password and Windows seemed to be logging in, then went to a
>>> dark screen with two 'hyphens' ( - ) near the top.
>>>
>>> Subsequent attempts to login have given the same result just after
>>> the Windows splash screen, it never makes it to the user login screen.
>>>
>>> I can F8 to Safe Mode, with network support, which is how I am able
>>> to post this, so it does not appear to be an electrical/physical
>>> connection problem.
>>>
>>> I can F2 to BIOS, and F12 to be able to get to Ubuntu linux. Again,
>>> verifying a good physical hookup.
>>>
>>> If any more details are needed, just ask here.
>>>
>>> Thank you.
--
I'm glad my Mom named me Aaron,
That's what everybody calls me. >> Stay informed about: Bootup or login problem - dark screen |
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External
Since: May 31, 2006
Posts: 27
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(Msg. 6) Posted: Mon Aug 06, 2007 10:38 am
Post subject: Re: Bootup or login problem - dark screen [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
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Yes given that additional information the device manager would have been the
next logical place to check. I'm glad your problem is solved.
"Aaron" wrote:
> >> I would try to boot with the "Last known configuration"
> >>
> >> Do you have the OS disk? I'm guessing you've got one of those HPs.
> >> You can make disks or 2 DVDs then run a repair installation. I'm not
> >> on my machine at home that has MCE right now so I can't give you the
> >> specifics, but you can look it up in help.
> >
> > It is a Dell Dimension 8400. The OS disc says it is for re-installation
> > of the OS, which I assume means it is a system image and will re-write
> > the OS back to day one - the choice of last resort.
> >
> > Folks at work think it is a video driver problem. I have downloaded the
> > latest from Radeon (X300 series video card) and will try that before
> > redoing WinXp.
> >
> > Maybe the next question is: How do I re-install the driver? How do I
> > determine if it is a driver problem?
>
> After posting a reply with the above questions, a different thread gave
> me the answer I needed. From Hardware Manager I went into the properties
> for the video driver, told it to update letting it find the "new"
> driver. It went through its gyrations (about 15 seconds worth) and said
> it was happy. Did a reboot and everything went normal. Yay!
>
> Thank you, Penny, for your response.
>
> Aaron
>
> >
> >>> OS: WinXP MCE with SP2, I have Admin privileges.
> >>>
> >>> When trying to log in to Windows I get a dark screen. Initially
> >>> Experienced this problem when trying to switch users; I typed in my
> >>> user password and Windows seemed to be logging in, then went to a
> >>> dark screen with two 'hyphens' ( - ) near the top.
> >>>
> >>> Subsequent attempts to login have given the same result just after
> >>> the Windows splash screen, it never makes it to the user login screen.
> >>>
> >>> I can F8 to Safe Mode, with network support, which is how I am able
> >>> to post this, so it does not appear to be an electrical/physical
> >>> connection problem.
> >>>
> >>> I can F2 to BIOS, and F12 to be able to get to Ubuntu linux. Again,
> >>> verifying a good physical hookup.
> >>>
> >>> If any more details are needed, just ask here.
> >>>
> >>> Thank you.
> --
> I'm glad my Mom named me Aaron,
> That's what everybody calls me.
> >> Stay informed about: Bootup or login problem - dark screen |
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