Installing Software

Windows installer started each time I re-booted my machine and tried to
re-install OmniPage Pro 14. Thinking the problem was corrupt OmniPage files,
I deleted the program and removed all references to it from the registry.
When I tried to re-install the program, before the installation begins, I
get a Windows INstaller error message telling me that "the configuration data
for this product is corrupt. Contact your support personnel."
I have no support personnel and ScanSoft does not seem to be familiar with
this kind of problem. I am concerned I may have removed a registry key which
is necessary to start re-installing this specific program. I have been able
to install other programs, so the problem seems to be related solely to
OmniPage Pro 14.
Any ideas?

On Wed, 2 Mar 2005 08:29:07 -0800, "Steve"
wrote:

|Windows installer started each time I re-booted my machine and tried to
|re-install OmniPage Pro 14. Thinking the problem was corrupt OmniPage files,
|I deleted the program and removed all references to it from the registry.
|When I tried to re-install the program, before the installation begins, I
|get a Windows INstaller error message telling me that "the configuration data
|for this product is corrupt. Contact your support personnel."
|I have no support personnel and ScanSoft does not seem to be familiar with
|this kind of problem. I am concerned I may have removed a registry key which
|is necessary to start re-installing this specific program. I have been able
|to install other programs, so the problem seems to be related solely to
|OmniPage Pro 14.
|Any ideas?
Try
How to resolve Common Windows Installer Problems:
http://support.microsoft.com/default.aspx?scid=kb;en-us;555175

Get new CD

Post 2 Scan Soft Forum/User Gp

HTH-Larry
Any advise is my attempt to contribute more than I have received but I can only assure you that it works on my PC. GOOD LUCK.