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rutroe




Joined: Dec 23, 2004
Posts: 2



(Msg. 1) Posted: Thu Dec 23, 2004 1:16 pm
Post subject: Lock-Up
My wife has an XP machine that locks up when she plays games on line or not on line. I have checked all the logs and have no idea why. I'll entertain all suggestions, no matter how complicated or simple. Question

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user3544

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Since: Dec 23, 2004
Posts: 2



(Msg. 2) Posted: Thu Dec 23, 2004 1:33 pm
Post subject: Re: Lock-Up [Login to view extended thread Info.]
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rutroe wrote:

 > My wife has an XP machine

Does it have the latest 'updates" and has it been scanned for maleware?

 > that locks up when she plays games on line or not on line. ...

Are any of these "DOS" mode games?

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Yves Leclerc

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Since: Apr 13, 2004
Posts: 921



(Msg. 3) Posted: Thu Dec 23, 2004 4:00 pm
Post subject: Re: Lock-Up [Login to view extended thread Info.]
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Check and remove any/all spyware programs. Use the following:

AD Aware SE 1.05
Spybot: Search and Destroy 1.3
CWShredder


"rutroe" wrote in message

 > My wife has an XP machine that locks up when she plays games on line
 > or not on line. I have checked all the logs and have no idea why.
 > I'll entertain all suggestions, no matter how complicated or simple.
 >
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Rock9

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Since: Oct 22, 2004
Posts: 1585



(Msg. 4) Posted: Thu Dec 23, 2004 4:39 pm
Post subject: Re: Lock-Up [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)
rutroe wrote:

 > My wife has an XP machine that locks up when she plays games on line
 > or not on line. I have checked all the logs and have no idea why.
 > I’ll entertain all suggestions, no matter how complicated or simple.
 >

Try uninstalling the graphics driver and install the latest from the
manufacturer's web site. Try some clean boot troubleshooting:

How to Troubleshoot By Using the Msconfig Utility in Windows XP
<a rel="nofollow" style='text-decoration: none;' href="http://support.microsoft.com/?id=310560" target="_blank">http://support.microsoft.com/?id=310560</a>

How to perform advanced clean-boot troubleshooting in Windows XP
<a rel="nofollow" style='text-decoration: none;' href="http://support.microsoft.com/?id=316434" target="_blank">http://support.microsoft.com/?id=316434</a>
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rutroe




Joined: Dec 23, 2004
Posts: 2



(Msg. 5) Posted: Thu Dec 23, 2004 6:28 pm
Post subject: [Login to view extended thread Info.]
All of these suggestions have been tried with no change. This one has really got me stumped. I even thought maybe the processor was overtemping, but it isn't. Just to let you all know, I have a cert in Network + as well as A+. I think this problem may be way out of the box. Thanks folks and keep the ideas comming Laughing
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