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Log on problem, restarts 1-3 seconds after log on

 
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Rose6

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Since: Sep 26, 2004
Posts: 19



(Msg. 1) Posted: Fri Dec 31, 2004 9:07 am
Post subject: Log on problem, restarts 1-3 seconds after log on
Archived from groups: microsoft>public>windowsxp>general (more info?)

On my other computer, no matter what user name it logs on to, it
automatically restarts right after the screen shows. I tired the safe mode
and it still did the same. Any ideas how to fix this?

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Richard Urban

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Since: Feb 28, 2004
Posts: 1524



(Msg. 2) Posted: Fri Dec 31, 2004 12:32 pm
Post subject: Re: Log on problem, restarts 1-3 seconds after log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Error message??

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard Smile

If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!


"rose" wrote in message

 > On my other computer, no matter what user name it logs on to, it
 > automatically restarts right after the screen shows. I tired the safe mode
 > and it still did the same. Any ideas how to fix this?

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juanmanuel

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Since: Dec 31, 2004
Posts: 7



(Msg. 3) Posted: Fri Dec 31, 2004 12:32 pm
Post subject: Re: Log on problem, restarts 1-3 seconds after log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

it can be caused by a virus. I recommend you to reinstall windows and follow
the security tips in windows xp home page.
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lforbes




Joined: Dec 29, 2004
Posts: 483



(Msg. 4) Posted: Fri Dec 31, 2004 2:22 pm
Post subject: [Login to view extended thread Info.]

Hi,

Yes I agree. It sounds like the Blaster Virus. Download the free Virus tools from http://www.symantec.com and see if you can find the right one.

You may need to buy a Norton Antivirus cd to boot from though as it seems like you can't get into windows long enough to scan.

Cheers,

Lara
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Malke

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Since: Feb 22, 2004
Posts: 442



(Msg. 5) Posted: Fri Dec 31, 2004 3:17 pm
Post subject: Re: Re: Log on problem, restarts 1-3 seconds after log on [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

lforbes wrote:

 > "juanmanuel" wrote:
  > > it can be caused by a virus. I recommend you to reinstall
  > > windows and follow
  > > the security tips in windows xp home page.
 >
 > Hi,
 >
 > Yes I agree. It sounds like the Blaster Virus. Download the free Virus
 > tools from <a rel="nofollow" style='text-decoration: none;' href="http://www.symantec.com" target="_blank">www.symantec.com</a> and see if you can find the right one.
 >
 > You may need to buy a Norton Antivirus cd to boot from though as it
 > seems like you can’t get into windows long enough to scan.
 >
Original post for clarity:

"On my other computer, no matter what user name it logs on to, it
automatically restarts right after the screen shows. I tired the safe
mode and it still did the same. Any ideas how to fix this?"

Although this problem may be caused by a virus, it does not sound like
Sasser or Blaster. At this point with so little information provided by
the OP, reinstalling Windows is not the next troubleshooting step.
Reinstalling Windows is a *last* resort.

To the OP: Since you haven't provided much information (eg., does the
computer actually restart or just cycle through the login screen; text
of error messages, if any), here are some general items to check:

<a rel="nofollow" style='text-decoration: none;' href="http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299" target="_blank">http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299</a> -
Windows XP Restarts Unexpectedly or Restarts When You Shut Down the
Computer

<a rel="nofollow" style='text-decoration: none;' href="http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806" target="_blank">http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806</a> -
Windows XP Restarts When You Try to Shut Down Your Computer

<a rel="nofollow" style='text-decoration: none;' href="http://support.microsoft.com/?kbid=313322" target="_blank">http://support.microsoft.com/?kbid=313322</a> - A User Logon Request Is
Rejected Without Any Messages

Are you able to get into Safe Mode? Last Known Good Configuration? What
changed before things went sour? Did you have a current version (not
earlier than 2003) antivirus installed using updated definitions? Did
you remove some malware?

If the latter, see this Lavasoft article:
<a rel="nofollow" style='text-decoration: none;' href="http://www.lavasofthelp.com/articles/v6/04/06/0901.html" target="_blank">http://www.lavasofthelp.com/articles/v6/04/06/0901.html</a>

If you want more help, please post back with more details.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
<a rel="nofollow" style='text-decoration: none;' href="http://www.elephantboycomputers.com" target="_blank">www.elephantboycomputers.com</a>
"Don't Panic!"
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