Lost product key help please

Mollyblacklab wrote:

> I've tried to put on Microsoft Works Suite 2002 and everything works
> except for Microsoft Word.

MS Word is NOT a part of MS Works.

When you restored the computer, it probably restored a TRIAL version of
MS Word, and that trial has long-since expired.
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"Mollyblacklab" wrote

> I've recently been given my brother in laws old computer which I've
> managed
> to take back to factory settings and it automatically reinstalled windows
> xp
> for me. I've tried to put on Microsoft Works Suite 2002 and everything
> works
> except for Microsoft Word. It asks me for a product key, but the only
> product
> key I've got is on a sticker on the side of the hard drive case which says
> "Windows XP product key". I've tried putting this in but I get a message
> up
> saying it is an invalid product key. I don't have the original CD case or
> certificate of authenticity, neither does my b in law. How do I get a new
> product key for the Works CD?

The license key on the computer is for the XP OS, not for any installed
programs. Either locate the CD case with the key or contact the computer
vendor where it was purchased - though I doubt they will help - or purchase
a copy of the Word program or an updated Works program, or use something
like the free Open Office.

http://www.openoffice.org/

--
Rock [MVP - User/Shell]
 >> Stay informed about: Lost product key help please 

On Mon, 1 Jan 2007 16:06:02 -0800, Mollyblacklab
wrote:

>I've recently been given my brother in laws old computer which I've managed
>to take back to factory settings and it automatically reinstalled windows xp
>for me. I've tried to put on Microsoft Works Suite 2002 and everything works
>except for Microsoft Word. It asks me for a product key, but the only product
>key I've got is on a sticker on the side of the hard drive case which says
>"Windows XP product key". I've tried putting this in but I get a message up
>saying it is an invalid product key. I don't have the original CD case or
>certificate of authenticity, neither does my b in law. How do I get a new
>product key for the Works CD?

The product key was probably attached to the CD case and since you
don't have the original case, the key is gone. Unless you can locate
the product key you may be out of luck and might have to purchase a
copy of Word. Why don't you give Open Office a try? It's free and is
document compatible (*.DOC, *.PPT, *.XLS) with MS Office. The WP
program is called "Writer" and is very much like MS Word.

http://www.openoffice.org/
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CS wrote:
>
> The product key was probably attached to the CD case and since you
> don't have the original case, the key is gone. Unless you can locate
> the product key you may be out of luck and might have to purchase a
> copy of Word. Why don't you give Open Office a try? It's free and is
> document compatible (*.DOC, *.PPT, *.XLS) with MS Office. The WP
> program is called "Writer" and is very much like MS Word.
>

Because it's not a Microsoft product.
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Uncle Grumpy wrote:

> Mollyblacklab wrote:
>
>> I've tried to put on Microsoft Works Suite 2002 and everything works
>> except for Microsoft Word.
>
> MS Word is NOT a part of MS Works.


Correct. However it *is* a part of MS Works *Suite*, which is what
Mollyblacklab has.

--
Ken Blake - Microsoft MVP Windows: Shell/User
Please reply to the newsgroup
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HeyBub wrote:

> CS wrote:
>>
>> The product key was probably attached to the CD case and since you
>> don't have the original case, the key is gone. Unless you can locate
>> the product key you may be out of luck and might have to purchase a
>> copy of Word. Why don't you give Open Office a try? It's free and is
>> document compatible (*.DOC, *.PPT, *.XLS) with MS Office. The WP
>> program is called "Writer" and is very much like MS Word.
>>
>
> Because it's not a Microsoft product.

That's the whole point of recommending OO. It's FREE, unlike the over-priced
bloated piece of junk from Microsoft.

Cheers.


--
Linux is ready for the desktop! More ready than Windoze XP.
http://tinyurl.com/ldm9d

"Computer users around the globe recognize that the most serious threats to
security exist because of inherent weaknesses in the Microsoft operating
system." McAfee
 >> Stay informed about: Lost product key help please 

MS Word is NOT a part of MS Works.


The "MS Works suite" also comes as a bundled package with MS Word (full
version) and MS Money (full version).

This is available in Australia, don't know about the US or elsewhere.
 >> Stay informed about: Lost product key help please 

I lost the key to Outlook on an old computer and called Microsoft Customer
Service(Sorry don't have the number handy) I explained the situation, they
asked me for some information(name, OS, etc) and gave me a key to
reinstall/activate it. If your brother in law registered it originally, it is
probably still on file under his name and they should help you out. I was
pleasantly surprised by how helpful they were with me. Hope this helps.

Bob

"Mollyblacklab" wrote:

> I've recently been given my brother in laws old computer which I've managed
> to take back to factory settings and it automatically reinstalled windows xp
> for me. I've tried to put on Microsoft Works Suite 2002 and everything works
> except for Microsoft Word. It asks me for a product key, but the only product
> key I've got is on a sticker on the side of the hard drive case which says
> "Windows XP product key". I've tried putting this in but I get a message up
> saying it is an invalid product key. I don't have the original CD case or
> certificate of authenticity, neither does my b in law. How do I get a new
> product key for the Works CD?
> --
> Thank you for all your help
 >> Stay informed about: Lost product key help please 

NoStop wrote:
> HeyBub wrote:
>
>> CS wrote:
>>>
>>> The product key was probably attached to the CD case and since you
>>> don't have the original case, the key is gone. Unless you can
>>> locate the product key you may be out of luck and might have to
>>> purchase a copy of Word. Why don't you give Open Office a try?
>>> It's free and is document compatible (*.DOC, *.PPT, *.XLS) with MS
>>> Office. The WP program is called "Writer" and is very much like MS
>>> Word.
>>>
>>
>> Because it's not a Microsoft product.
>
> That's the whole point of recommending OO. It's FREE, unlike the
> over-priced bloated piece of junk from Microsoft.
>

Nah. The main reason people go for OO is, to quote the sage: "Because it's
not a Microsoft product."
 >> Stay informed about: Lost product key help please 

CS wrote:
> The product key was probably attached to the CD case and since
> you don't have the original case, the key is gone. Unless you
> can locate the product key you may be out of luck and might have
> to purchase a copy of Word. Why don't you give Open Office a
> try? It's free and is document compatible (*.DOC, *.PPT, *.XLS)
> with MS Office. The WP program is called "Writer" and is very
> much like MS Word.

HeyBub wrote:
> Because it's not a Microsoft product.

NoStop wrote:
> That's the whole point of recommending OO. It's FREE, unlike the
> over-priced bloated piece of junk from Microsoft.

HeyBub wrote:
> Nah. The main reason people go for OO is, to quote the sage:
> "Because it's not a Microsoft product."

Anyone who needs certain features (interaction with others who use Microsoft
office suites, etc) will use the product they need to to interact
effectively.

For a regular home user who will be printing out their work or presenting it
in their own manner - Open Office is a fine alternative for.

It would have nothing to do with it being a Microsoft product and more to do
with it being free in some cases - as there are people who have nothing
against Microsoft except that they believe them to be another money-hungry
corporation corrupting the free-world, man... (Sorry - it just didn't sound
right without a nice 'George Carlin' (tm) "man" at the end.. *grin*)

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
 >> Stay informed about: Lost product key help please 

NoStop wrote:
> HeyBub wrote:
>
>> CS wrote:
>>>
>>> The product key was probably attached to the CD case and since you
>>> don't have the original case, the key is gone. Unless you can
>>> locate the product key you may be out of luck and might have to
>>> purchase a copy of Word. Why don't you give Open Office a try?
>>> It's free and is document compatible (*.DOC, *.PPT, *.XLS) with MS
>>> Office. The WP program is called "Writer" and is very much like MS
>>> Word.
>>>
>>
>> Because it's not a Microsoft product.
>
> That's the whole point of recommending OO. It's FREE, unlike the
> over-priced bloated piece of junk from Microsoft.
>
> Cheers.

Well, it's free, and a good app for newbies and non-serious users. It's
devoid of several features in MS Word, though, and thus is smaller. I LOVE
open source; don't get me wrong. But serious users need to evaluate whether
open source apps do what they need. If so, great. If not, spend the money
for what does.

HTH
Pop`
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