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Network printing problem after SP2

 
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csomers

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Since: Aug 23, 2004
Posts: 2



(Msg. 1) Posted: Wed Sep 29, 2004 11:16 am
Post subject: Network printing problem after SP2
Archived from groups: microsoft>public>windowsxp>print_fax (more info?)

I hope someone can help as I don't want to uninstall SP2,
but rather I want to fix the problem.

I am the IT Manager for my company. I created a restore
point and then installed SP2. I have 15 network printers
configured. This is because I travel between offices and
also print sometimes to the remote printers.

Following SP2 install, when I open the Printers folder,
some of the network printers never show "ready". They
show "opening" but never go to "ready". A ping to these
printers works fine, so it's not connectivity.

The spoolsv.eve service shows it's running and using CPU,
but not a lot (3% to 5%, but never more). I completely
turned off the SP2 firewall to see if that was the
problem. Still won't work.

This causes problems in every program when I try to print
to anything other than the default printer. I get an
error in Word that the printer list is unavailable, do I
want to wait or continue?

Any help for me? Otherwise, I guess I uninstall SP2 and
get back to what was normal for me.

Thanks in advance.
Cheryl

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csomers

External


Since: Aug 23, 2004
Posts: 2



(Msg. 2) Posted: Wed Sep 29, 2004 1:29 pm
Post subject: Network printing problem after SP2 [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Update to my problem.

I fixed it by removing all of the network printers and
reconnecting to them via IP addresses instead of print
server shares.

Everything is working fine now. I was able to turn back
on the firewall too.
 >-----Original Message-----
 >I hope someone can help as I don't want to uninstall SP2,
 >but rather I want to fix the problem.
 >
 >I am the IT Manager for my company. I created a restore
 >point and then installed SP2. I have 15 network printers
 >configured. This is because I travel between offices and
 >also print sometimes to the remote printers.
 >
 >Following SP2 install, when I open the Printers folder,
 >some of the network printers never show "ready". They
 >show "opening" but never go to "ready". A ping to these
 >printers works fine, so it's not connectivity.
 >
 >The spoolsv.eve service shows it's running and using CPU,
 >but not a lot (3% to 5%, but never more). I completely
 >turned off the SP2 firewall to see if that was the
 >problem. Still won't work.
 >
 >This causes problems in every program when I try to print
 >to anything other than the default printer. I get an
 >error in Word that the printer list is unavailable, do I
 >want to wait or continue?
 >
 >Any help for me? Otherwise, I guess I uninstall SP2 and
 >get back to what was normal for me.
 >
 >Thanks in advance.
 >Cheryl
 >.
 >

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