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Q about D:System Volume Information folder

 
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Jorge Cervantes

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Since: Nov 28, 2007
Posts: 20



(Msg. 1) Posted: Mon May 12, 2008 10:45 am
Post subject: Q about D:System Volume Information folder
Archived from groups: microsoft>public>windowsxp>newusers (more info?)

I have two, physically separate hard disk drives (C and D).
Virus scan detected infection in D:\system volume information folder.
This folder (hidden folder) cannot be opened.
How can I remove infected files from volume information folder?
Jorge

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Ken Blake MVP

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Since: Feb 19, 2004
Posts: 2428



(Msg. 2) Posted: Mon May 12, 2008 11:08 am
Post subject: Re: Q about D:System Volume Information folder [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Mon, 12 May 2008 10:45:13 -0600, "Jorge Cervantes"
wrote:

> I have two, physically separate hard disk drives (C and D).
> Virus scan detected infection in D:\system volume information folder.
> This folder (hidden folder) cannot be opened.
> How can I remove infected files from volume information folder?


Did you recently remove this virus from your system, but now find that
it remains in D:\system volume information?

That folder contains restore points, and a virus in a restore point is
completely innocuous *unless* you restore from that restore point.

The only way to remove the virus is to turn off System Restore, then
turn it back on, but that will delete *all* your restore points, not
just the infected one(s). Alternatively you can just wait for the
infected point(s) to fall of the end of the chain--a maximum of 90
days.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

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"John John

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Since: May 12, 2008
Posts: 75



(Msg. 3) Posted: Mon May 12, 2008 1:59 pm
Post subject: Re: Q about D:System Volume Information folder [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Is there a Windows XP on that drive? The virus may be inside a Restore
Point.

To gain access to the folder with any Windows XP version you can use the
cacls command at the Command Prompt:

cacls "d:\System Volume Information" /E /G YourUserName:F

How to gain access to the System Volume Information folder
http://support.microsoft.com/kb/309531

John

Jorge Cervantes wrote:
> I have two, physically separate hard disk drives (C and D).
> Virus scan detected infection in D:\system volume information folder.
> This folder (hidden folder) cannot be opened.
> How can I remove infected files from volume information folder?
> Jorge
>
>
 >> Stay informed about: Q about D:System Volume Information folder 
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Jorge Cervantes

External


Since: Nov 28, 2007
Posts: 20



(Msg. 4) Posted: Mon May 12, 2008 1:59 pm
Post subject: Re: Q about D:System Volume Information folder [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks John,

The restore was turned off quite a while ago because I use True Image
backup system.
So, I assume that the infection might not matter now.
Is that correct?

BTW, I have another related question. I found that both C and D drives have
its own System Volume folders.
I understand that restore only matters to C-drive not to D-drive.
If so, I would rather delete D:\system volume?
Can I do that? If so, how?

Thanks.

Jorge



"John John (MVP)" wrote in message

> Is there a Windows XP on that drive? The virus may be inside a Restore
> Point.
>
> To gain access to the folder with any Windows XP version you can use the
> cacls command at the Command Prompt:
>
> cacls "d:\System Volume Information" /E /G YourUserName:F
>
> How to gain access to the System Volume Information folder
> http://support.microsoft.com/kb/309531
>
> John
>
> Jorge Cervantes wrote:
>> I have two, physically separate hard disk drives (C and D).
>> Virus scan detected infection in D:\system volume information folder.
>> This folder (hidden folder) cannot be opened.
>> How can I remove infected files from volume information folder?
>> Jorge
>
 >> Stay informed about: Q about D:System Volume Information folder 
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Ken Blake MVP

External


Since: Feb 19, 2004
Posts: 2428



(Msg. 5) Posted: Mon May 12, 2008 1:59 pm
Post subject: Re: Q about D:System Volume Information folder [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

On Mon, 12 May 2008 11:10:20 -0600, "Jorge Cervantes"
wrote:

> Thanks John,
>
> The restore was turned off quite a while ago because I use True Image
> backup system.



Not a good idea. True image is an excellent product, and using it for
backup is a good thing to do. But I recommend that you keep System
Restore on anyway. System Restore is not a substitute for backup, and
can (and should) exist alongside it. System Restore is a tool for
restoring the operating system to the state it was a few days (or a
week or two at most) ago. It's meant to be a quick and easy way to
recover from an error you made recently.


> So, I assume that the infection might not matter now.
> Is that correct?
>
> BTW, I have another related question. I found that both C and D drives have
> its own System Volume folders.
> I understand that restore only matters to C-drive not to D-drive.
> If so, I would rather delete D:\system volume?
> Can I do that?


Yes.


> If so, how?


Turn off System Restore on D:. That will delete the restore points
there.

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup
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Gerry

External


Since: May 08, 2007
Posts: 1659



(Msg. 6) Posted: Mon May 12, 2008 10:16 pm
Post subject: Re: Q about D:System Volume Information folder [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Jorge

Right click on the System Volume Information Folder on your D drive and
select Properties. If it is not being monitored by System Restore then
there should be no contents i.e. 0 bytes. Do not delete the folder.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Jorge Cervantes wrote:
> Thanks John,
>
> The restore was turned off quite a while ago because I use True Image
> backup system.
> So, I assume that the infection might not matter now.
> Is that correct?
>
> BTW, I have another related question. I found that both C and D
> drives have its own System Volume folders.
> I understand that restore only matters to C-drive not to D-drive.
> If so, I would rather delete D:\system volume?
> Can I do that? If so, how?
>
> Thanks.
>
> Jorge
>
>
>
> "John John (MVP)" wrote in message
>
>> Is there a Windows XP on that drive? The virus may be inside a
>> Restore Point.
>>
>> To gain access to the folder with any Windows XP version you can use
>> the cacls command at the Command Prompt:
>>
>> cacls "d:\System Volume Information" /E /G YourUserName:F
>>
>> How to gain access to the System Volume Information folder
>> http://support.microsoft.com/kb/309531
>>
>> John
>>
>> Jorge Cervantes wrote:
>>> I have two, physically separate hard disk drives (C and D).
>>> Virus scan detected infection in D:\system volume information
>>> folder. This folder (hidden folder) cannot be opened.
>>> How can I remove infected files from volume information folder?
>>> Jorge
 >> Stay informed about: Q about D:System Volume Information folder 
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