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Since: Aug 22, 2004 Posts: 75
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(Msg. 1) Posted: Wed Jun 27, 2007 7:00 pm
Post subject: Trouble logging in to XP Pro Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)
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My computer was working fine until I downloaded and installed adobe acrobat
8.0.1. I had to restart my computer to use the program, so I did. As usual, I
was prompted to sign in to log into Windows XP (Professional Edition). But,
when I signed in, windows started, and then immediately logged out! I can now
not log in with that user name (which is the only one on the computer).
What's going on and how can I fix this? I have tried a system restore, which
has not worked. I am now running in safe mode so I can find help to fix the
problem. >> Stay informed about: Trouble logging in to XP Pro |
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External

Since: Mar 01, 2007 Posts: 152
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(Msg. 2) Posted: Wed Jun 27, 2007 7:36 pm
Post subject: Re: Trouble logging in to XP Pro [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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You could uninstall Adobe Reader 8.0.1 while in Safe Mode and try again to
log-in.
"Ben" wrote in message
> My computer was working fine until I downloaded and installed adobe
> acrobat
> 8.0.1. I had to restart my computer to use the program, so I did. As
> usual, I
> was prompted to sign in to log into Windows XP (Professional Edition).
> But,
> when I signed in, windows started, and then immediately logged out! I can
> now
> not log in with that user name (which is the only one on the computer).
> What's going on and how can I fix this? I have tried a system restore,
> which
> has not worked. I am now running in safe mode so I can find help to fix
> the
> problem. >> Stay informed about: Trouble logging in to XP Pro |
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External

Since: Aug 22, 2004 Posts: 75
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(Msg. 3) Posted: Wed Jun 27, 2007 7:52 pm
Post subject: Re: Trouble logging in to XP Pro [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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How can I do this? When I have tried, I get a message that says "The Windows
Installer Service could not be accessed".
"Jerry" wrote:
> You could uninstall Adobe Reader 8.0.1 while in Safe Mode and try again to
> log-in.
>
> "Ben" wrote in message
>
> > My computer was working fine until I downloaded and installed adobe
> > acrobat
> > 8.0.1. I had to restart my computer to use the program, so I did. As
> > usual, I
> > was prompted to sign in to log into Windows XP (Professional Edition).
> > But,
> > when I signed in, windows started, and then immediately logged out! I can
> > now
> > not log in with that user name (which is the only one on the computer).
> > What's going on and how can I fix this? I have tried a system restore,
> > which
> > has not worked. I am now running in safe mode so I can find help to fix
> > the
> > problem.
>
>
> >> Stay informed about: Trouble logging in to XP Pro |
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External

Since: Aug 22, 2004 Posts: 75
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(Msg. 4) Posted: Wed Jun 27, 2007 8:30 pm
Post subject: Re: Trouble logging in to XP Pro [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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How do I uninstall Adobe Reader 8.0.1 in safe mode?
"Ben" wrote:
> How can I do this? When I have tried, I get a message that says "The Windows
> Installer Service could not be accessed".
>
> "Jerry" wrote:
>
> > You could uninstall Adobe Reader 8.0.1 while in Safe Mode and try again to
> > log-in.
> >
> > "Ben" wrote in message
> >
> > > My computer was working fine until I downloaded and installed adobe
> > > acrobat
> > > 8.0.1. I had to restart my computer to use the program, so I did. As
> > > usual, I
> > > was prompted to sign in to log into Windows XP (Professional Edition).
> > > But,
> > > when I signed in, windows started, and then immediately logged out! I can
> > > now
> > > not log in with that user name (which is the only one on the computer).
> > > What's going on and how can I fix this? I have tried a system restore,
> > > which
> > > has not worked. I am now running in safe mode so I can find help to fix
> > > the
> > > problem.
> >
> >
> > >> Stay informed about: Trouble logging in to XP Pro |
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External

Since: Aug 07, 2005 Posts: 625
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(Msg. 5) Posted: Wed Jun 27, 2007 11:15 pm
Post subject: Re: Trouble logging in to XP Pro [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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(when in Rome...)
Have a look at:
http://kb.wisc.edu/helpdesk/page.php?id=2123
Ben wrote:
> How can I do this? When I have tried, I get a message that says "The
> Windows Installer Service could not be accessed".
>
> "Jerry" wrote:
>
>> You could uninstall Adobe Reader 8.0.1 while in Safe Mode and try
>> again to log-in.
>>
>> "Ben" wrote in message
>>
>>> My computer was working fine until I downloaded and installed adobe
>>> acrobat
>>> 8.0.1. I had to restart my computer to use the program, so I did. As
>>> usual, I
>>> was prompted to sign in to log into Windows XP (Professional
>>> Edition). But,
>>> when I signed in, windows started, and then immediately logged out!
>>> I can now
>>> not log in with that user name (which is the only one on the
>>> computer). What's going on and how can I fix this? I have tried a
>>> system restore, which
>>> has not worked. I am now running in safe mode so I can find help to
>>> fix the
>>> problem. >> Stay informed about: Trouble logging in to XP Pro |
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External

Since: Oct 31, 2004 Posts: 1012
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(Msg. 6) Posted: Thu Jun 28, 2007 12:28 am
Post subject: Re: Trouble logging in to XP Pro [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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Hi Ben,
I do not believe this is an "userinit.exe" issue because you are able to log
into Safe Mode or the system drive letter has changed issue because you can
enter into Safe Mode.
If you are running in Safe Mode could you enable "Diagnostic Startup" mode
and then try to log into Windows XP.
To enable "Diagnostic Startup":
In the Run dialog box from the Start Menu, type:
msconfig.exe
Under the General tab, select "Diagnostic Startup". Click OK and restart
your system.
Are you able to log into Windows XP?
Also look at your Event Viewer for any clues?
To access the Event Viewer.
Control Panel (Classic View) > Administrative Tools > Event Viewer.
--
William Crawford
MS-MVP Windows Shell/User
"Ben" wrote in message
> My computer was working fine until I downloaded and installed adobe
> acrobat
> 8.0.1. I had to restart my computer to use the program, so I did. As
> usual, I
> was prompted to sign in to log into Windows XP (Professional Edition).
> But,
> when I signed in, windows started, and then immediately logged out! I can
> now
> not log in with that user name (which is the only one on the computer).
> What's going on and how can I fix this? I have tried a system restore,
> which
> has not worked. I am now running in safe mode so I can find help to fix
> the
> problem. >> Stay informed about: Trouble logging in to XP Pro |
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External

Since: Aug 22, 2004 Posts: 75
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(Msg. 7) Posted: Thu Jun 28, 2007 5:22 am
Post subject: Re: Trouble logging in to XP Pro [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)
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I have not tried a diagnostic startup yet, but under event viewer, there are
3 kinds of events that appear. a security event, 2 application events, and
2,258 system events. What does this mean? I will try the diagnostic setup now
before I go to work.
"WTC" wrote:
> Hi Ben,
>
> I do not believe this is an "userinit.exe" issue because you are able to log
> into Safe Mode or the system drive letter has changed issue because you can
> enter into Safe Mode.
>
> If you are running in Safe Mode could you enable "Diagnostic Startup" mode
> and then try to log into Windows XP.
>
> To enable "Diagnostic Startup":
>
> In the Run dialog box from the Start Menu, type:
>
> msconfig.exe
>
> Under the General tab, select "Diagnostic Startup". Click OK and restart
> your system.
>
> Are you able to log into Windows XP?
>
>
> Also look at your Event Viewer for any clues?
>
> To access the Event Viewer.
>
> Control Panel (Classic View) > Administrative Tools > Event Viewer.
>
> --
> William Crawford
> MS-MVP Windows Shell/User
>
> "Ben" wrote in message
>
> > My computer was working fine until I downloaded and installed adobe
> > acrobat
> > 8.0.1. I had to restart my computer to use the program, so I did. As
> > usual, I
> > was prompted to sign in to log into Windows XP (Professional Edition).
> > But,
> > when I signed in, windows started, and then immediately logged out! I can
> > now
> > not log in with that user name (which is the only one on the computer).
> > What's going on and how can I fix this? I have tried a system restore,
> > which
> > has not worked. I am now running in safe mode so I can find help to fix
> > the
> > problem.
>
>
>
>
> >> Stay informed about: Trouble logging in to XP Pro |
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