Video cards give Code 10 error

I finally upgraded from 98SE to XP Home. I have dual monitors and three
video cards -- an onboard card (which, in 98SE, I had to disable in
order to get one of the added cards to be recognized as the primary
monitor), an added PCI card, and an added AGP card.

The moment I finished installing XP, the 2nd monitor no longer worked.
I discovered that the onboard card and the added AGP cards had Code 10
(cannot start) errors in Device Manager. Also, the AGP card is listed
as using a PCI bus. (I don't know if that's bad.)

If I try uninstalling the onboard card in Device Manager (which I think
I had to do in 98SE), every time I reboot it gets reinstalled.

I tried all the steps given by Troubleshooter (install and reinstall in
Device Mgr; physically reseat; find new driver) with no success.

A user in another group suggested seeing if the devices still worked in
98SE by using the 98SE disk as a boot disk. But all the 98SE disk wants
to do is reinstall itself.

Another user suggested disabling th onboard video card in BIOS setup.
But my BIOS setup doesn't include a screen for enabling/disabling
onboard video.

Suggestions? Thanks.

MULTIPOSTED! microsoft.public.windowsxp.perform_maintain

If your intention is to use the plugin video card, disable the onboard video
in your BIOS. You should have done that when you added the plugin card.
Consult your BIOS manual.



--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:uZPgUGdhHHA.1216@TK2MSFTNGP03.phx.gbl,
Dudley Brooks hunted and pecked:
> I just discovered that the AGP card, an ATI 3D RAGE PRO AGP 2X (one of
> the two which gets Code 10 -- the other is the onboard card) is listed
> as using PCI bus 1, device 0, function 0. Is this bad (an AGP card
> using a PCI bus)?
>
> Dudley Brooks wrote:
>> For the problem below, I tried Harry Boyne's (second) suggested
>> solution: "Try using the 99SE CD as a boot disk". Result: All that the
>> disk does is give me the error message "Can't run under this version of
>> XP. Run in MS-DOS". But in MS-DOS all the disk does is try to
>> re-install itself.
>>
>> I also tried "engine code y"'s solution: "Disable the onboard video in
>> the BIOS setup." But my BIOS setup doesn't include any screen that
>> enables/disables onboard video.
>>
>> Any other suggestions? They will be gratefully accepted and tried.
>> Thanks.
>>
>> Dudley Brooks wrote:
>>> Just upgraded from 98SE to XP (system not powerful enough to run
>>> Vista). In 98SE, had two monitors. Motherboard has built-in video,
>>> plus I added 2 video cards to support the 2 monitors I have (once AGP,
>>> one PCI). In 98SE, in Device Manager, had to disable (or uninstall,
>>> can't remember which) the onboard video to get the 2 added cards to be
>>> recognized and to get one of them to be the primary video.
>>>
>>> In XP, one added card is recognized, and functions as primary video.
>>> But onboard video and other added card both show "cannot start (code
>>> 10)". If I uninstall the onboard card, then every time I start up,
>>> the Find New Hardware reinstalls it. If I merely disable it, the
>>> other card still shows "can't start (error 10)". (I don't know if the
>>> other card shows "can't start" when I uninstall the onboard card,
>>> since XP won't leave it uninstalled to find out.)
>>>
>>> Have tried everything Troubleshooter recommends: Uninstall and
>>> reinstall (as mentioned above anyway), reseating the cards (and,
>>> anyway, one of the "cards" is onboard, so it doesn't need to be
>>> reseated), looking for new drivers. (XP finds the drivers, so it
>>> can't be that one of the cards is no longer supported.)
>>>
>>> Suggestions? Thanks.
>>>
>>> -- Dudley


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:eFEFaMdhHHA.4704@TK2MSFTNGP06.phx.gbl,
Dudley Brooks hunted and pecked:
> I finally upgraded from 98SE to XP Home. I have dual monitors and three
> video cards -- an onboard card (which, in 98SE, I had to disable in
> order to get one of the added cards to be recognized as the primary
> monitor), an added PCI card, and an added AGP card.
>
> The moment I finished installing XP, the 2nd monitor no longer worked.
> I discovered that the onboard card and the added AGP cards had Code 10
> (cannot start) errors in Device Manager. Also, the AGP card is listed
> as using a PCI bus. (I don't know if that's bad.)
>
> If I try uninstalling the onboard card in Device Manager (which I think
> I had to do in 98SE), every time I reboot it gets reinstalled.
>
> I tried all the steps given by Troubleshooter (install and reinstall in
> Device Mgr; physically reseat; find new driver) with no success.
>
> A user in another group suggested seeing if the devices still worked in
> 98SE by using the 98SE disk as a boot disk. But all the 98SE disk wants
> to do is reinstall itself.
>
> Another user suggested disabling th onboard video card in BIOS setup.
> But my BIOS setup doesn't include a screen for enabling/disabling
> onboard video.
>
> Suggestions? Thanks.