Windows Update Error Code 0x80070005

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Windows Update Error Code 0x80070005

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External

Since: Nov 04, 2005
Posts: 6

(Msg. 1) Posted: Fri Nov 04, 2005 8:15 am Post subject: Windows Update Error Code 0x80070005 Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)

I can't update an installation of XP Home Sp2 from the Microsoft site. The downloads complete and the installation routine progresses but then it reports that the installation has failed. Digging into why I get the following error.. Error Code: 0x80070005 I can't see any obvious solution relating to this code, can anybody help out? dc >> Stay informed about: Windows Update Error Code 0x80070005

gcjc1

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Since: Jan 30, 2005
Posts: 1672

(Msg. 2) Posted: Fri Nov 04, 2005 10:15 am Post subject: Re: Windows Update Error Code 0x80070005 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Derek Are you trying to install the Windows SP2 update or trying to install an update on a machine that already has SP2 updated? Your problem is related to authentication. Is this a standalone or networked computer? Are you logging on as Administrator? -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "dc" wrote in message > I can't update an installation of XP Home Sp2 from the Microsoft site. > > The downloads complete and the installation routine progresses but > then it reports that the installation has failed. > Digging into why I get the following error.. > Error Code: 0x80070005 > > I can't see any obvious solution relating to this code, can anybody > help out? > > dc > >> Stay informed about: Windows Update Error Code 0x80070005

Ricky14

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Since: Aug 26, 2004
Posts: 272

(Msg. 3) Posted: Fri Nov 04, 2005 9:13 pm Post subject: Re: Windows Update Error Code 0x80070005 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

I found this on the update site.. When searching for available updates on the Update site, you see the 0x800A01AD error while looking for updates Problem description This error message may occur if you have insufficient permissions to the Windows Update registry keys. The WindowsUpdate.log file will also read errors 0x80070005 and 0x80080005. Applicable operating systems a.. Windows XP b.. Windows Server 2003 Resolutions 1. Check permissions on the Windows Update registry key 1.. Click Start. 2.. Choose Run. 3.. In the Run box, type REGEDIT. 4.. Click OK. The Registry Editor opens. WARNING Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. 5.. Navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate. 6.. On the menu, click Edit. Click Permissions. 7.. For Administrator and System, select the Allow check boxes next to Full Control and Read permissions. NOTE: In certain instances, these check boxes are grayed out. Ensure all accounts have appropriate permissions. 8.. Click Apply. 9.. Click OK. 10.. Close the Registry Editor. 11.. Restart the system. "Gerry Cornell" wrote in message > Derek > > Are you trying to install the Windows SP2 update or trying to install an > update on a machine that already has SP2 updated? > > Your problem is related to authentication. Is this a standalone or > networked computer? Are you logging on as Administrator? > > -- > > > Hope this helps. > > Gerry > ~~~~~~~~~~~~~~~~~~~~~~~~ > FCA > > Using invalid email address > > Stourport, Worcs, England > Enquire, plan and execute. > ~~~~~~~~~~~~~~~~~~~~~~~~ > Please tell the newsgroup how any > suggested solution worked for you. > > http://dts-l.org/goodpost.htm > > ~~~~~~~~~~~~~~~~~~~~~~~~ > > > "dc" wrote in message > >> I can't update an installation of XP Home Sp2 from the Microsoft site. >> >> The downloads complete and the installation routine progresses but then >> it reports that the installation has failed. >> Digging into why I get the following error.. >> Error Code: 0x80070005 >> >> I can't see any obvious solution relating to this code, can anybody help >> out? >> >> dc >> > >> Stay informed about: Windows Update Error Code 0x80070005

External

Since: Nov 04, 2005
Posts: 6

(Msg. 4) Posted: Sat Nov 05, 2005 9:15 am Post subject: Re: Windows Update Error Code 0x80070005 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

It is just when I try to update a pc running XP Home with SP2 installed. It is not networked. I will try Ricky's suggestion and see what happens.. dc "Ricky" wrote in message >I found this on the update site.. > > When searching for available updates on the Update site, you see the > 0x800A01AD error while looking for updates > > > Problem description > This error message may occur if you have insufficient permissions to the > Windows Update registry keys. The WindowsUpdate.log file will also read > errors 0x80070005 and 0x80080005. > > > Applicable operating systems > > > a.. Windows XP > > b.. Windows Server 2003 > > > > Resolutions > 1. Check permissions on the Windows Update registry key > 1.. Click Start. > 2.. Choose Run. > 3.. In the Run box, type REGEDIT. > 4.. Click OK. The Registry Editor opens. > WARNING > Using Registry Editor incorrectly can cause serious problems that > may require you to reinstall your operating system. Microsoft cannot > guarantee that problems resulting from the incorrect use of Registry > Editor can be solved. Use Registry Editor at your own risk. > 5.. Navigate to the following key: > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate. > 6.. On the menu, click Edit. Click Permissions. > 7.. For Administrator and System, select the Allow check boxes next > to Full Control and Read permissions. NOTE: In certain instances, these > check boxes are grayed out. Ensure all accounts have appropriate > permissions. > 8.. Click Apply. > 9.. Click OK. > 10.. Close the Registry Editor. > 11.. Restart the system. > > > "Gerry Cornell" wrote in message > >> Derek >> >> Are you trying to install the Windows SP2 update or trying to install an >> update on a machine that already has SP2 updated? >> >> Your problem is related to authentication. Is this a standalone or >> networked computer? Are you logging on as Administrator? >> >> -- >> >> >> Hope this helps. >> >> Gerry >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> FCA >> >> Using invalid email address >> >> Stourport, Worcs, England >> Enquire, plan and execute. >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> Please tell the newsgroup how any >> suggested solution worked for you. >> >> http://dts-l.org/goodpost.htm >> >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> >> >> "dc" wrote in message >> >>> I can't update an installation of XP Home Sp2 from the Microsoft site. >>> >>> The downloads complete and the installation routine progresses but then >>> it reports that the installation has failed. >>> Digging into why I get the following error.. >>> Error Code: 0x80070005 >>> >>> I can't see any obvious solution relating to this code, can anybody help >>> out? >>> >>> dc >>> >> > > >> Stay informed about: Windows Update Error Code 0x80070005

External

Since: Nov 04, 2005
Posts: 6

(Msg. 5) Posted: Sat Nov 05, 2005 10:15 am Post subject: Re: Windows Update Error Code 0x80070005 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

No luck. The key that Regmon gives an "access denied" message when I try the Update routine is shown as HKCR\gp3_auto_file which is some old entry that must be left over from a guitar program according to google but it may be significant as I can't remove or access it. I just get the message "you do not have permission to view current permission settings for... etc". Any more advice greatly appreciated... dc "dc" wrote in message > It is just when I try to update a pc running XP Home with SP2 installed. > It is not networked. > > I will try Ricky's suggestion and see what happens.. > > dc > > > "Ricky" wrote in message > >>I found this on the update site.. >> >> When searching for available updates on the Update site, you see the >> 0x800A01AD error while looking for updates >> >> >> Problem description >> This error message may occur if you have insufficient permissions to the >> Windows Update registry keys. The WindowsUpdate.log file will also read >> errors 0x80070005 and 0x80080005. >> >> >> Applicable operating systems >> >> >> a.. Windows XP >> >> b.. Windows Server 2003 >> >> >> >> Resolutions >> 1. Check permissions on the Windows Update registry key >> 1.. Click Start. >> 2.. Choose Run. >> 3.. In the Run box, type REGEDIT. >> 4.. Click OK. The Registry Editor opens. >> WARNING >> Using Registry Editor incorrectly can cause serious problems that >> may require you to reinstall your operating system. Microsoft cannot >> guarantee that problems resulting from the incorrect use of Registry >> Editor can be solved. Use Registry Editor at your own risk. >> 5.. Navigate to the following key: >> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate. >> 6.. On the menu, click Edit. Click Permissions. >> 7.. For Administrator and System, select the Allow check boxes >> next to Full Control and Read permissions. NOTE: In certain instances, >> these check boxes are grayed out. Ensure all accounts have appropriate >> permissions. >> 8.. Click Apply. >> 9.. Click OK. >> 10.. Close the Registry Editor. >> 11.. Restart the system. >> >> >> "Gerry Cornell" wrote in message >> >>> Derek >>> >>> Are you trying to install the Windows SP2 update or trying to install an >>> update on a machine that already has SP2 updated? >>> >>> Your problem is related to authentication. Is this a standalone or >>> networked computer? Are you logging on as Administrator? >>> >>> -- >>> >>> >>> Hope this helps. >>> >>> Gerry >>> ~~~~~~~~~~~~~~~~~~~~~~~~ >>> FCA >>> >>> Using invalid email address >>> >>> Stourport, Worcs, England >>> Enquire, plan and execute. >>> ~~~~~~~~~~~~~~~~~~~~~~~~ >>> Please tell the newsgroup how any >>> suggested solution worked for you. >>> >>> http://dts-l.org/goodpost.htm >>> >>> ~~~~~~~~~~~~~~~~~~~~~~~~ >>> >>> >>> "dc" wrote in message >>> >>>> I can't update an installation of XP Home Sp2 from the Microsoft site. >>>> >>>> The downloads complete and the installation routine progresses but then >>>> it reports that the installation has failed. >>>> Digging into why I get the following error.. >>>> Error Code: 0x80070005 >>>> >>>> I can't see any obvious solution relating to this code, can anybody >>>> help out? >>>> >>>> dc >>>> >>> >> >> > > >> Stay informed about: Windows Update Error Code 0x80070005

gcjc1

External

Since: Jan 30, 2005
Posts: 1672

(Msg. 6) Posted: Sat Nov 05, 2005 11:15 am Post subject: Re: Windows Update Error Code 0x80070005 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Derek You did not answer this question! Your problem is related to authentication. Are you logging on as Administrator? -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "dc" wrote in message > No luck. The key that Regmon gives an "access denied" message when I > try the Update routine is shown as > > HKCR\gp3_auto_file which is some old entry that must be left over from > a guitar program according to google but it may be significant as I > can't remove or access it. I just get the message > > "you do not have permission to view current permission settings for... > etc". > > Any more advice greatly appreciated... > > dc > > > "dc" wrote in message > >> It is just when I try to update a pc running XP Home with SP2 >> installed. It is not networked. >> >> I will try Ricky's suggestion and see what happens.. >> >> dc >> >> >> "Ricky" wrote in message >> >>>I found this on the update site.. >>> >>> When searching for available updates on the Update site, you see the >>> 0x800A01AD error while looking for updates >>> >>> >>> Problem description >>> This error message may occur if you have insufficient permissions to >>> the Windows Update registry keys. The WindowsUpdate.log file will >>> also read errors 0x80070005 and 0x80080005. >>> >>> >>> Applicable operating systems >>> >>> >>> a.. Windows XP >>> >>> b.. Windows Server 2003 >>> >>> >>> >>> Resolutions >>> 1. Check permissions on the Windows Update registry key >>> 1.. Click Start. >>> 2.. Choose Run. >>> 3.. In the Run box, type REGEDIT. >>> 4.. Click OK. The Registry Editor opens. >>> WARNING >>> Using Registry Editor incorrectly can cause serious problems >>> that may require you to reinstall your operating system. Microsoft >>> cannot guarantee that problems resulting from the incorrect use of >>> Registry Editor can be solved. Use Registry Editor at your own risk. >>> 5.. Navigate to the following key: >>> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate. >>> 6.. On the menu, click Edit. Click Permissions. >>> 7.. For Administrator and System, select the Allow check >>> boxes next to Full Control and Read permissions. NOTE: In certain >>> instances, these check boxes are grayed out. Ensure all accounts >>> have appropriate permissions. >>> 8.. Click Apply. >>> 9.. Click OK. >>> 10.. Close the Registry Editor. >>> 11.. Restart the system. >>> >>> >>> "Gerry Cornell" wrote in message >>> >>>> Derek >>>> >>>> Are you trying to install the Windows SP2 update or trying to >>>> install an update on a machine that already has SP2 updated? >>>> >>>> Your problem is related to authentication. Is this a standalone or >>>> networked computer? Are you logging on as Administrator? >>>> >>>> -- >>>> >>>> >>>> Hope this helps. >>>> >>>> Gerry >>>> ~~~~~~~~~~~~~~~~~~~~~~~~ >>>> FCA >>>> >>>> Using invalid email address >>>> >>>> Stourport, Worcs, England >>>> Enquire, plan and execute. >>>> ~~~~~~~~~~~~~~~~~~~~~~~~ >>>> Please tell the newsgroup how any >>>> suggested solution worked for you. >>>> >>>> http://dts-l.org/goodpost.htm >>>> >>>> ~~~~~~~~~~~~~~~~~~~~~~~~ >>>> >>>> >>>> "dc" wrote in message >>>> >>>>> I can't update an installation of XP Home Sp2 from the Microsoft >>>>> site. >>>>> >>>>> The downloads complete and the installation routine progresses but >>>>> then it reports that the installation has failed. >>>>> Digging into why I get the following error.. >>>>> Error Code: 0x80070005 >>>>> >>>>> I can't see any obvious solution relating to this code, can >>>>> anybody help out? >>>>> >>>>> dc >>>>> >>>> >>> >>> >> >> > > >> Stay informed about: Windows Update Error Code 0x80070005

External

Since: Nov 04, 2005
Posts: 6

(Msg. 7) Posted: Sat Nov 05, 2005 12:15 pm Post subject: Re: Windows Update Error Code 0x80070005 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Apologies... Yes logged in as administrator. I have tried various administrator accounts without success.. dc "Gerry Cornell" wrote in message > Derek > > You did not answer this question! > > Your problem is related to authentication. Are you logging on as > Administrator? > > -- > > > Hope this helps. > > Gerry > ~~~~~~~~~~~~~~~~~~~~~~~~ > FCA >> Stay informed about: Windows Update Error Code 0x80070005

External

Since: Nov 04, 2005
Posts: 6

(Msg. 8) Posted: Sun Nov 13, 2005 3:15 pm Post subject: Re: Windows Update Error Code 0x80070005 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

I solved the problem. I managed to add user permissions to the key which still wouldn't allow me to delete the key but did allow updates to run ok. Weird or what?? dc "dc" wrote in message > Apologies... Yes logged in as administrator. I have tried various > administrator accounts without success.. > > dc > > > "Gerry Cornell" wrote in message > >> Derek >> >> You did not answer this question! >> >> Your problem is related to authentication. Are you logging on as >> Administrator? >> >> -- >> >> >> Hope this helps. >> >> Gerry >> ~~~~~~~~~~~~~~~~~~~~~~~~ >> FCA > > >> Stay informed about: Windows Update Error Code 0x80070005

gcjc1

External

Since: Jan 30, 2005
Posts: 1672

(Msg. 9) Posted: Sun Nov 13, 2005 6:15 pm Post subject: Re: Windows Update Error Code 0x80070005 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

DC Being logged in as administrator is about permissions. -- Hope this helps. Gerry ~~~~~~~~~~~~~~~~~~~~~~~~ FCA Using invalid email address Stourport, Worcs, England Enquire, plan and execute. ~~~~~~~~~~~~~~~~~~~~~~~~ Please tell the newsgroup how any suggested solution worked for you. http://dts-l.org/goodpost.htm ~~~~~~~~~~~~~~~~~~~~~~~~ "dc" wrote in message >I solved the problem. I managed to add user permissions to the key >which still wouldn't allow me to delete the key but did allow updates >to run ok. Weird or what?? > > dc > > > "dc" wrote in message > >> Apologies... Yes logged in as administrator. I have tried various >> administrator accounts without success.. >> >> dc >> >> >> "Gerry Cornell" wrote in message >> >>> Derek >>> >>> You did not answer this question! >>> >>> Your problem is related to authentication. Are you logging on as >>> Administrator? >>> >>> -- >>> >>> >>> Hope this helps. >>> >>> Gerry >>> ~~~~~~~~~~~~~~~~~~~~~~~~ >>> FCA >> >> > > >> Stay informed about: Windows Update Error Code 0x80070005

External

Since: Nov 04, 2005
Posts: 6

(Msg. 10) Posted: Mon Nov 14, 2005 9:15 am Post subject: Re: Windows Update Error Code 0x80070005 [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

That was the thing though. I was in the only account which was an administrator account. For some reason, this apparently unconnected registry key was not letting any access to itself until I managed to add permissions, which took a fair bit of fiddling about.. dc "Gerry Cornell" wrote in message > DC > > Being logged in as administrator is about permissions. > > -- > > > Hope this helps. > > Gerry > ~~~~~~~~~~~~~~~~~~~~~~~~ > FCA > > Using invalid email address > > Stourport, Worcs, England > Enquire, plan and execute. > ~~~~~~~~~~~~~~~~~~~~~~~~ > Please tell the newsgroup how any > suggested solution worked for you. > > http://dts-l.org/goodpost.htm > > ~~~~~~~~~~~~~~~~~~~~~~~~ > > > "dc" wrote in message > >>I solved the problem. I managed to add user permissions to the key which >>still wouldn't allow me to delete the key but did allow updates to run ok. >>Weird or what?? >> >> dc >> >> >> "dc" wrote in message >> >>> Apologies... Yes logged in as administrator. I have tried various >>> administrator accounts without success.. >>> >>> dc >>> >>> >>> "Gerry Cornell" wrote in message >>> >>>> Derek >>>> >>>> You did not answer this question! >>>> >>>> Your problem is related to authentication. Are you logging on as >>>> Administrator? >>>> >>>> -- >>>> >>>> >>>> Hope this helps. >>>> >>>> Gerry >>>> ~~~~~~~~~~~~~~~~~~~~~~~~ >>>> FCA >>> >>> >> >> > >> Stay informed about: Windows Update Error Code 0x80070005

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