XP or tel. modem problem?

On Tue, 19 Apr 2005 16:41:20 -0700, Shelly F
wrote:

 >A neighbor uses MSN as her ISP.
 >She shuts off MSN using the normal shutdown menu command, the 2 little
 >computer symbols in the task tray bottom right disappear.
 >However, when checking her telephone line, periodically the line is
 >still connected to the computer.
 >This condition does not happen all of the time.
 >I was thinking of uninstalling the modem and drivers, and then
 >restarting,,,,but first I am asking for assistance.
The problem only happens after connecting purposely to MSN; when
disconnecting - it remains connected, once in a while. MSN says that
it is an XP issue.
Ran several spyware programs, and AVG antivirus, all clear..
 >> Stay informed about: XP or tel. modem problem? 

Virus scan results?

"T. Waters" wrote in message

 > Looks like the modem is dialing out.
 > Start - Control Panel - Internet Options - Connection tab
 > Make sure that "never dial a connection" is ticked.
 >


  >> A neighbor uses MSN as her ISP.
  >> She shuts off MSN using the normal shutdown menu command, the 2 little
  >> computer symbols in the task tray bottom right disappear.
  >> However, when checking her telephone line, periodically the line is
  >> still connected to the computer.
  >> This condition does not happen all of the time.
  >> I was thinking of uninstalling the modem and drivers, and then
  >> restarting,,,,but first I am asking for assistance.
 >
 >
 >> Stay informed about: XP or tel. modem problem? 

And check for spywares! She may have gotten one of those "Trojan" diallers
that silently dials out.


"SP Goodman" wrote in message

 > Virus scan results?
 >


  >> Looks like the modem is dialing out.
  >> Start - Control Panel - Internet Options - Connection tab
  >> Make sure that "never dial a connection" is ticked.
  >>


   >>> A neighbor uses MSN as her ISP.
   >>> She shuts off MSN using the normal shutdown menu command, the 2 little
   >>> computer symbols in the task tray bottom right disappear.
   >>> However, when checking her telephone line, periodically the line is
   >>> still connected to the computer.
   >>> This condition does not happen all of the time.
   >>> I was thinking of uninstalling the modem and drivers, and then
   >>> restarting,,,,but first I am asking for assistance.
  >>
  >>
 >
 >
 >> Stay informed about: XP or tel. modem problem? 

Hi Shelly,

Check running tasks via the Task Manager and make sure it is ended. And/or
go to:

Start/Run and type in: net config server /autodisconnect:30 (30 being an
example).

Other checkpoints:

Disable everything that reads 'Wake up' in the BIOS settings. Also, I have
seen this behavior if you have a CD/DVD in the drive during a shutdown.

Right click My Network Places/Properties/Advanced (top toolbar)/Dial-Up
Preferences/Enable Auto-Dial by Location/Uncheck all locations and check off
always ask me before auto dialing. Also, Disable autodial while I am logged
on.

In the Enable Auto-Dial By Location dialog box, select each location for
which you want the automatic dialing feature to operate. Reboot.

Disable or Enable AutoDial (Line 91)
<a rel="nofollow" style='text-decoration: none;' href="http://www.kellys-korner-xp.com/xp_tweaks.htm" target="_blank">http://www.kellys-korner-xp.com/xp_tweaks.htm</a>

To view the list of names and addresses recorded by AutoDial, type the
following command at a command prompt: rasautou -s

To delete a name or address entry from the list: Start/Run/Regedit

HKEY_CURRENT_USER\Software\Microsoft\RAS Autodial\Addresses

Lastly, run this combo whether you think the system is clean or not:

Run Ad-Aware SE, Spybot, CWShredder and HijackThis:
<a rel="nofollow" style='text-decoration: none;' href="http://www.majorgeeks.com/downloads31.html" target="_blank">http://www.majorgeeks.com/downloads31.html</a>

Note: Update the first two programs, once installed, before running.

--
In memory of our dear friend, MVP Alex Nichol: <a rel="nofollow" style='text-decoration: none;' href="http://www.dts-l.org/" target="_blank">http://www.dts-l.org/</a>

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
<a rel="nofollow" style='text-decoration: none;' href="http://www.kellys-korner-xp.com" target="_blank">http://www.kellys-korner-xp.com</a>


"Shelly F" wrote in message

 >A neighbor uses MSN as her ISP.
 > She shuts off MSN using the normal shutdown menu command, the 2 little
 > computer symbols in the task tray bottom right disappear.
 > However, when checking her telephone line, periodically the line is
 > still connected to the computer.
 > This condition does not happen all of the time.
 > I was thinking of uninstalling the modem and drivers, and then
 > restarting,,,,but first I am asking for assistance.
 >> Stay informed about: XP or tel. modem problem?