deactivating Automatic Restart

Gareth Sharp wrote:

>My computer restarts while I'm playing World of Warcraft and the support site
>says this is caused by windows and all the support pages and forums tell me
>to deactivate the automatic restart option. I have done this but the computer
>is still restarting instead of showing an error or something else. The event
>log shows no errors or warnings . Can anyone give me any advice??

If you have already turned off the automatic restart then the problem
is almost certainly being caused by a hardware problem. Overheating
would be the prime suspect.

Open the computer case and check for any buildup of dust or fuzz.
Clean it with compressed air - you can buy cans of it at any good
computer or electronics supply store.

Make sure that cooling fans (there could be several of these) are all
spinning freely with no noise or vibration. Also check for other
loose components. I had a computer with a similar problem a couple
of weeks ago where the heat sink on the motherboard chipset had fallen
off - one of the anchor hooks holding it in place had broken free from
the motherboard and needed to be soldered into place.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
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