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Need help deleting file

 
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Ralph

External


Since: Feb 11, 2005
Posts: 17



(Msg. 1) Posted: Sat Jul 16, 2005 8:42 pm
Post subject: Need help deleting file
Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)

I have a file that my Norton program keeps alerting on that is a "Trojan". I
have tried to delete it using the Norton program and manually. I get "access
denied". Presumably because the file is in the \WINDOWS directory. Is there
a way that I can start my computer in DOS mode only and be able to delete the
file. It's name is
JASSTE.DLL


Thanks in advance.
--
Ralph

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Unrepper

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Since: May 14, 2005
Posts: 64



(Msg. 2) Posted: Sat Jul 16, 2005 9:28 pm
Post subject: RE: Need help deleting file [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

google panda active scan, run it and it should remove this trojan. if not
post back.
--
Don Kendrick



"Ralph" wrote:

> I have a file that my Norton program keeps alerting on that is a "Trojan". I
> have tried to delete it using the Norton program and manually. I get "access
> denied". Presumably because the file is in the \WINDOWS directory. Is there
> a way that I can start my computer in DOS mode only and be able to delete the
> file. It's name is
> JASSTE.DLL
>
>
> Thanks in advance.
> --
> Ralph

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coreyw2000

External


Since: Jul 16, 2005
Posts: 2



(Msg. 3) Posted: Sat Jul 16, 2005 11:53 pm
Post subject: RE: Need help deleting file [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

If the above doies not work, you can also try to remove it using Dr. Delete:
http://www.docsdownloads.com/Tier1/dr-delete.htm

It may require a restart. Some sypware/viruses re-create themselves when
your computer is re-started, so make sure there are no unknown programs
starting up with the OS (Go to Start > Run > type msconfig, Go to startup tab)
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Sparda




Joined: Jun 27, 2005
Posts: 2062



(Msg. 4) Posted: Sun Jul 17, 2005 12:55 am
Post subject: Re: Need help deleting file [Login to view extended thread Info.]

Yes, you could start your computer using MS-DOS using a windows 98 boot disk. However this would be rather pointless as you would not be able to acces any of the local files asuming you are using NTFS. How ever you can start the Recovary Console which is not MS-DOS by any means, but is similare. To start the recovary console you need to put the xp setup disk in the drive, and when it asks you if you want to reinstall, select repair (this is not automatied system repair)
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Fitz

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Since: May 07, 2005
Posts: 40



(Msg. 5) Posted: Sun Jul 17, 2005 3:15 am
Post subject: Re: Need help deleting file [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Try running Norton in Safe Mode.


"Ralph" wrote in message

>I have a file that my Norton program keeps alerting on that is a "Trojan".
>I
> have tried to delete it using the Norton program and manually. I get
> "access
> denied". Presumably because the file is in the \WINDOWS directory. Is
> there
> a way that I can start my computer in DOS mode only and be able to delete
> the
> file. It's name is
> JASSTE.DLL
>
>
> Thanks in advance.
> --
> Ralph
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Will Denny

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Since: Feb 21, 2004
Posts: 3304



(Msg. 6) Posted: Sun Jul 17, 2005 4:15 am
Post subject: Re: Need help deleting file [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi

Try Panda's online scan:

http://www.pandasoftware.com/products/activescan/com/activescan_principal.htm

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"Ralph" wrote in message

>I have a file that my Norton program keeps alerting on that is a "Trojan".
>I
> have tried to delete it using the Norton program and manually. I get
> "access
> denied". Presumably because the file is in the \WINDOWS directory. Is
> there
> a way that I can start my computer in DOS mode only and be able to delete
> the
> file. It's name is
> JASSTE.DLL
>
>
> Thanks in advance.
> --
> Ralph
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Jaymon

External


Since: May 19, 2005
Posts: 403



(Msg. 7) Posted: Sun Jul 17, 2005 10:03 pm
Post subject: Re: Need help deleting file [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hey Will,

I thought I might try the panda scan and did with an almost disastrous
result and thought you should know.
I started the scan and had to download their active X installer among other
AX files and scanned my doc's folder without a problem. I then started a
system scan and got a page and needed to disconnect from the internet to use
the phone. I stopped the scan and saw a note that said I could reconnect and
resume the scan, so I did sign off and made my call. I returned to the
computer and tried to close down some open windows and the system was very
slow to respond. I then tried to open the task manager to end programs and
noticed that the CPU was at 100% use. I then checked Intel's active monitor
to see that zone 2-3 were showing 122 degrees and rising and then came the
alarms. I had to try to shutdown a slow and unresponsive computer and was a
second away from hitting the PSU off switch when it responded finally to the
turn off computer, turn off command. All is well now, I have disabled Panda's
AX's and will never use the free Panda scan again. It must have been a
conflict with my NIS program I guess? I recommend using Panda scan with great
care or not at all and would not recommend it for beginners or novice
computer users.

j



"Will Denny" wrote:

> Hi
>
> Try Panda's online scan:
>
> http://www.pandasoftware.com/products/activescan/com/activescan_principal.htm
>
> --
>
> Will Denny
> MS-MVP Windows Shell/User
> Please reply to the News Groups
>
>
> "Ralph" wrote in message
>
> >I have a file that my Norton program keeps alerting on that is a "Trojan".
> >I
> > have tried to delete it using the Norton program and manually. I get
> > "access
> > denied". Presumably because the file is in the \WINDOWS directory. Is
> > there
> > a way that I can start my computer in DOS mode only and be able to delete
> > the
> > file. It's name is
> > JASSTE.DLL
> >
> >
> > Thanks in advance.
> > --
> > Ralph
>
>
>
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Sparda




Joined: Jun 27, 2005
Posts: 2062



(Msg. 8) Posted: Mon Jul 18, 2005 1:36 am
Post subject: Re: Need help deleting file [Login to view extended thread Info.]

haha, just gose to show even lagitimate activex controlers are dangerus
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