my disk clean up manager doesn't work

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my disk clean up manager doesn't work

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Pedro

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Since: May 31, 2006
Posts: 8

(Msg. 1) Posted: Tue Feb 13, 2007 9:31 pm
Post subject: my disk clean up manager doesn't work
Archived from groups: microsoft>public>windowsxp>help_and_support (more info?)

every time i try to cleanup my disk it encounteres a problem and it doesn't
let me clean it.

>> Stay informed about: my disk clean up manager doesn't work

gcjc1

External

Since: Jan 30, 2005
Posts: 1672

(Msg. 2) Posted: Wed Feb 14, 2007 8:37 am Post subject: Re: my disk clean up manager doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Please provide copies of all Error and Warning Reports appearing in the System and Application logs in Event Viewer for the when the error occurs. No Information Reports please. You can access Event Viewer by selecting Start, Control Panel, Administrative Tools, and Event Viewer. When researching the meaning of the error, information regarding Event ID, Source and Description are important. HOW TO: View and Manage Event Logs in Event Viewer in Windows XP http://support.microsoft.com/kb/308427/en-us Part of the Description of the error will include a link, which you should double click for further information. You can copy using copy and paste. Often the link will, however, say there is no further information. http://go.microsoft.com/fw.link/events.asp (Please note the hyperlink above is for illustration purposes only) A tip for posting copies of Error Reports! Run Event Viewer and double click on the error you want to copy. In the window, which appears is a button resembling two pages. Click the button and close Event Viewer.Now start your message (email) and do a paste into the body of the message. Make sure this is the first paste after exiting from Event Viewer. -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Pedro wrote: > every time i try to cleanup my disk it encounteres a problem and > it doesn't let me clean it. >> Stay informed about: my disk clean up manager doesn't work

Colorado82

External

Since: Feb 14, 2007
Posts: 1

(Msg. 3) Posted: Wed Feb 14, 2007 12:44 pm Post subject: Re: my disk clean up manager doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

There are no error messages - disk cleaner simply locks up and stops working - same with defragging and now the STOP virus scan as well. System has been rebooted several times, programs uninstalled then reinstalled. "Gerry Cornell" wrote: > > Please provide copies of all Error and Warning Reports appearing in > the System and Application logs in Event Viewer for the when the error > occurs. No Information Reports please. > > You can access Event Viewer by selecting Start, Control Panel, > Administrative Tools, and Event Viewer. When researching the meaning > of the error, information regarding Event ID, Source and Description > are important. > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > http://support.microsoft.com/kb/308427/en-us > > Part of the Description of the error will include a link, which you > should double click for further information. You can copy using copy > and paste. Often the link will, however, say there is no further > information. > http://go.microsoft.com/fw.link/events.asp > (Please note the hyperlink above is for illustration purposes only) > > A tip for posting copies of Error Reports! Run Event Viewer and double > click on the error you want to copy. In the window, which appears is a > button resembling two pages. Click the button and close Event > Viewer.Now start your message (email) and do a paste into the body of > the message. Make sure this is the first paste after exiting from > Event Viewer. > > > -- > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > Pedro wrote: > > every time i try to cleanup my disk it encounteres a problem and > > it doesn't let me clean it. > > >> Stay informed about: my disk clean up manager doesn't work

Pedro

External

Since: May 31, 2006
Posts: 8

(Msg. 4) Posted: Wed Feb 14, 2007 3:52 pm Post subject: Re: my disk clean up manager doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

"Gerry Cornell" wrote: > > Please provide copies of all Error and Warning Reports appearing in > the System and Application logs in Event Viewer for the when the error > occurs. No Information Reports please. > > You can access Event Viewer by selecting Start, Control Panel, > Administrative Tools, and Event Viewer. When researching the meaning > of the error, information regarding Event ID, Source and Description > are important. > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > http://support.microsoft.com/kb/308427/en-us > > Part of the Description of the error will include a link, which you > should double click for further information. You can copy using copy > and paste. Often the link will, however, say there is no further > information. > http://go.microsoft.com/fw.link/events.asp > (Please note the hyperlink above is for illustration purposes only) > > A tip for posting copies of Error Reports! Run Event Viewer and double > click on the error you want to copy. In the window, which appears is a > button resembling two pages. Click the button and close Event > Viewer.Now start your message (email) and do a paste into the body of > the message. Make sure this is the first paste after exiting from > Event Viewer. > > > -- > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > Pedro wrote: > > every time i try to cleanup my disk it encounteres a problem and > > it doesn't let me clean it. > > it says "Event Type: Error Event Source: Application Error Event Category: None Event ID: 1000 Date: 2/14/2007 Time: 4:38:37 PM User: N/A Computer: MYROOM Description: Faulting application cleanmgr.exe, version 6.0.2900.2180, faulting module unknown, version 0.0.0.0, fault address 0x31762d7d. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 63 6c 65 ure cle 0018: 61 6e 6d 67 72 2e 65 78 anmgr.ex 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29 0028: 30 30 2e 32 31 38 30 20 00.2180 0030: 69 6e 20 75 6e 6b 6e 6f in unkno 0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0 0040: 2e 30 20 61 74 20 6f 66 .0 at of 0048: 66 73 65 74 20 33 31 37 fset 317 0050: 36 32 64 37 64 0d 0a 62d7d.." could you please help me out!! >> Stay informed about: my disk clean up manager doesn't work

gcjc1

External

Since: Jan 30, 2005
Posts: 1672

(Msg. 5) Posted: Thu Feb 15, 2007 1:04 am Post subject: Re: my disk clean up manager doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Are you Pedro? If not start a new thread as trying to deal with the problems of two persons in one thread leaves to confusion? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Colorado82 wrote: > There are no error messages - disk cleaner simply locks up and > stops working - same with defragging and now the STOP virus scan > as well. System has been rebooted several times, programs > uninstalled then reinstalled. > > "Gerry Cornell" wrote: > >> >> Please provide copies of all Error and Warning Reports appearing >> in the System and Application logs in Event Viewer for the when >> the error occurs. No Information Reports please. >> >> You can access Event Viewer by selecting Start, Control Panel, >> Administrative Tools, and Event Viewer. When researching the >> meaning of the error, information regarding Event ID, Source and >> Description are important. >> >> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP >> http://support.microsoft.com/kb/308427/en-us >> >> Part of the Description of the error will include a link, which >> you should double click for further information. You can copy >> using copy and paste. Often the link will, however, say there is >> no further information. >> http://go.microsoft.com/fw.link/events.asp >> (Please note the hyperlink above is for illustration purposes >> only) >> >> A tip for posting copies of Error Reports! Run Event Viewer and >> double click on the error you want to copy. In the window, which >> appears is a button resembling two pages. Click the button and >> close Event Viewer.Now start your message (email) and do a paste >> into the body of the message. Make sure this is the first paste >> after exiting from Event Viewer. >> >> >> -- >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> >> Pedro wrote: >>> every time i try to cleanup my disk it encounteres a problem and >>> it doesn't let me clean it. >> >> a >> Stay informed about: my disk clean up manager doesn't work

gcjc1

External

Since: Jan 30, 2005
Posts: 1672

(Msg. 6) Posted: Thu Feb 15, 2007 1:15 am Post subject: Re: my disk clean up manager doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Pedro Update definitions and run full scans full scans with your anti-virus and anti-spyware programmes. What happens if you try to run Disk CleanUp in safe mode? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Pedro wrote: > "Gerry Cornell" wrote: > >> >> Please provide copies of all Error and Warning Reports appearing >> in the System and Application logs in Event Viewer for the when >> the error occurs. No Information Reports please. >> >> You can access Event Viewer by selecting Start, Control Panel, >> Administrative Tools, and Event Viewer. When researching the >> meaning of the error, information regarding Event ID, Source and >> Description are important. >> >> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP >> http://support.microsoft.com/kb/308427/en-us >> >> Part of the Description of the error will include a link, which >> you should double click for further information. You can copy >> using copy and paste. Often the link will, however, say there is >> no further information. >> http://go.microsoft.com/fw.link/events.asp >> (Please note the hyperlink above is for illustration purposes >> only) >> >> A tip for posting copies of Error Reports! Run Event Viewer and >> double click on the error you want to copy. In the window, which >> appears is a button resembling two pages. Click the button and >> close Event Viewer.Now start your message (email) and do a paste >> into the body of the message. Make sure this is the first paste >> after exiting from Event Viewer. >> >> >> -- >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> >> Pedro wrote: >>> every time i try to cleanup my disk it encounteres a problem and >>> it doesn't let me clean it. >> >> it says "Event Type: Error > Event Source: Application Error > Event Category: None > Event ID: 1000 > Date: 2/14/2007 > Time: 4:38:37 PM > User: N/A > Computer: MYROOM > Description: > Faulting application cleanmgr.exe, version 6.0.2900.2180, > faulting module unknown, version 0.0.0.0, fault address > 0x31762d7d. > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > Data: > 0000: 41 70 70 6c 69 63 61 74 Applicat > 0008: 69 6f 6e 20 46 61 69 6c ion Fail > 0010: 75 72 65 20 20 63 6c 65 ure cle > 0018: 61 6e 6d 67 72 2e 65 78 anmgr.ex > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29 > 0028: 30 30 2e 32 31 38 30 20 00.2180 > 0030: 69 6e 20 75 6e 6b 6e 6f in unkno > 0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0 > 0040: 2e 30 20 61 74 20 6f 66 .0 at of > 0048: 66 73 65 74 20 33 31 37 fset 317 > 0050: 36 32 64 37 64 0d 0a 62d7d.." > > could you please help me out!! a >> Stay informed about: my disk clean up manager doesn't work

Pedro

External

Since: May 31, 2006
Posts: 8

(Msg. 7) Posted: Thu Feb 15, 2007 1:15 am Post subject: Re: my disk clean up manager doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

"Gerry Cornell" wrote: > > > Pedro > I updated all defenitions and ran full scans with the anti-virus and anti-spyware programs and it still doesn't work... i dont know how to run the disk clean up in safe mode could you explane that to me? > Update definitions and run full scans full scans with your anti-virus > and anti-spyware programmes. > > What happens if you try to run Disk CleanUp in safe mode? > > > -- > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > Pedro wrote: > > "Gerry Cornell" wrote: > > > >> > >> Please provide copies of all Error and Warning Reports appearing > >> in the System and Application logs in Event Viewer for the when > >> the error occurs. No Information Reports please. > >> > >> You can access Event Viewer by selecting Start, Control Panel, > >> Administrative Tools, and Event Viewer. When researching the > >> meaning of the error, information regarding Event ID, Source and > >> Description are important. > >> > >> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP > >> http://support.microsoft.com/kb/308427/en-us > >> > >> Part of the Description of the error will include a link, which > >> you should double click for further information. You can copy > >> using copy and paste. Often the link will, however, say there is > >> no further information. > >> http://go.microsoft.com/fw.link/events.asp > >> (Please note the hyperlink above is for illustration purposes > >> only) > >> > >> A tip for posting copies of Error Reports! Run Event Viewer and > >> double click on the error you want to copy. In the window, which > >> appears is a button resembling two pages. Click the button and > >> close Event Viewer.Now start your message (email) and do a paste > >> into the body of the message. Make sure this is the first paste > >> after exiting from Event Viewer. > >> > >> > >> -- > >> > >> Hope this helps. > >> > >> Gerry > >> ~~~~ > >> FCA > >> Stourport, England > >> Enquire, plan and execute > >> ~~~~~~~~~~~~~~~~~~~ > >> > >> > >> Pedro wrote: > >>> every time i try to cleanup my disk it encounteres a problem and > >>> it doesn't let me clean it. > >> > >> it says "Event Type: Error > > Event Source: Application Error > > Event Category: None > > Event ID: 1000 > > Date: 2/14/2007 > > Time: 4:38:37 PM > > User: N/A > > Computer: MYROOM > > Description: > > Faulting application cleanmgr.exe, version 6.0.2900.2180, > > faulting module unknown, version 0.0.0.0, fault address > > 0x31762d7d. > > > > For more information, see Help and Support Center at > > http://go.microsoft.com/fwlink/events.asp. > > Data: > > 0000: 41 70 70 6c 69 63 61 74 Applicat > > 0008: 69 6f 6e 20 46 61 69 6c ion Fail > > 0010: 75 72 65 20 20 63 6c 65 ure cle > > 0018: 61 6e 6d 67 72 2e 65 78 anmgr.ex > > 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29 > > 0028: 30 30 2e 32 31 38 30 20 00.2180 > > 0030: 69 6e 20 75 6e 6b 6e 6f in unkno > > 0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0 > > 0040: 2e 30 20 61 74 20 6f 66 .0 at of > > 0048: 66 73 65 74 20 33 31 37 fset 317 > > 0050: 36 32 64 37 64 0d 0a 62d7d.." > > > > could you please help me out!! a > > >> Stay informed about: my disk clean up manager doesn't work

gcjc1

External

Since: Jan 30, 2005
Posts: 1672

(Msg. 8) Posted: Thu Feb 15, 2007 9:57 am Post subject: Re: my disk clean up manager doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

In Safe mode select Start, All Programmes, Accessories, System Tools, Disk CleanUp. To start the computer in safe mode Click Start, click Shut Down, and then, in the drop-down list, click Shut down. In the Shut Down Windows dialog box, click Restart, and then click OK. When you see the message Please select the operating system to start, press F8. Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER. If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER. Another way to run Disk CleanUp Click Start, and then click Run. In the Open box, type cleanmgr, and then click OK. Have you made any changes to your installed RAM memory recently? -- Hope this helps. Gerry ~~~~ FCA Stourport, England Enquire, plan and execute ~~~~~~~~~~~~~~~~~~~ Pedro wrote: > "Gerry Cornell" wrote: > >> >> >> Pedro >> I updated all defenitions and ran full scans with the anti-virus >> and anti-spyware programs and it still doesn't work... i dont >> know how to run the disk clean up in safe mode could you explane >> that to me? > >> Update definitions and run full scans full scans with your >> anti-virus >> and anti-spyware programmes. >> >> What happens if you try to run Disk CleanUp in safe mode? >> >> >> -- >> >> Hope this helps. >> >> Gerry >> ~~~~ >> FCA >> Stourport, England >> Enquire, plan and execute >> ~~~~~~~~~~~~~~~~~~~ >> >> >> Pedro wrote: >>> "Gerry Cornell" wrote: >>> >>>> >>>> Please provide copies of all Error and Warning Reports >>>> appearing in the System and Application logs in Event Viewer >>>> for the when the error occurs. No Information Reports please. >>>> >>>> You can access Event Viewer by selecting Start, Control Panel, >>>> Administrative Tools, and Event Viewer. When researching the >>>> meaning of the error, information regarding Event ID, Source >>>> and Description are important. >>>> >>>> HOW TO: View and Manage Event Logs in Event Viewer in Windows >>>> XP http://support.microsoft.com/kb/308427/en-us >>>> >>>> Part of the Description of the error will include a link, which >>>> you should double click for further information. You can copy >>>> using copy and paste. Often the link will, however, say there >>>> is no further information. >>>> http://go.microsoft.com/fw.link/events.asp >>>> (Please note the hyperlink above is for illustration purposes >>>> only) >>>> >>>> A tip for posting copies of Error Reports! Run Event Viewer and >>>> double click on the error you want to copy. In the window, >>>> which appears is a button resembling two pages. Click the >>>> button and close Event Viewer.Now start your message (email) >>>> and do a paste into the body of the message. Make sure this is >>>> the first paste after exiting from Event Viewer. >>>> >>>> >>>> -- >>>> >>>> Hope this helps. >>>> >>>> Gerry >>>> ~~~~ >>>> FCA >>>> Stourport, England >>>> Enquire, plan and execute >>>> ~~~~~~~~~~~~~~~~~~~ >>>> >>>> >>>> Pedro wrote: >>>>> every time i try to cleanup my disk it encounteres a problem >>>>> and it doesn't let me clean it. >>>> >>>> it says "Event Type: Error >>> Event Source: Application Error >>> Event Category: None >>> Event ID: 1000 >>> Date: 2/14/2007 >>> Time: 4:38:37 PM >>> User: N/A >>> Computer: MYROOM >>> Description: >>> Faulting application cleanmgr.exe, version 6.0.2900.2180, >>> faulting module unknown, version 0.0.0.0, fault address >>> 0x31762d7d. >>> >>> For more information, see Help and Support Center at >>> http://go.microsoft.com/fwlink/events.asp. >>> Data: >>> 0000: 41 70 70 6c 69 63 61 74 Applicat >>> 0008: 69 6f 6e 20 46 61 69 6c ion Fail >>> 0010: 75 72 65 20 20 63 6c 65 ure cle >>> 0018: 61 6e 6d 67 72 2e 65 78 anmgr.ex >>> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29 >>> 0028: 30 30 2e 32 31 38 30 20 00.2180 >>> 0030: 69 6e 20 75 6e 6b 6e 6f in unkno >>> 0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0 >>> 0040: 2e 30 20 61 74 20 6f 66 .0 at of >>> 0048: 66 73 65 74 20 33 31 37 fset 317 >>> 0050: 36 32 64 37 64 0d 0a 62d7d.." >>> >>> could you please help me out!! a >> Stay informed about: my disk clean up manager doesn't work

Pedro

External

Since: May 31, 2006
Posts: 8

(Msg. 9) Posted: Thu Feb 15, 2007 5:14 pm Post subject: Re: my disk clean up manager doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

i tried that and it still doesn't work... the thing that i resently found is that i had a trojan horse then i got rid of it after that disk clean up stoped working "Gerry Cornell" wrote: > In Safe mode select Start, All Programmes, Accessories, System Tools, > Disk CleanUp. > > To start the computer in safe mode > > Click Start, click Shut Down, and then, in the drop-down list, click > Shut down. > In the Shut Down Windows dialog box, click Restart, and then click OK. > When you see the message Please select the operating system to start, > press F8. > Use the arrow keys to highlight the appropriate safe mode option, and > then press ENTER. > If you have a dual-boot or multiple-boot system, choose the > installation that you need to access using the arrow keys, and then > press ENTER. > > Another way to run Disk CleanUp > > Click Start, and then click Run. In the Open box, type cleanmgr, and > then click OK. > > Have you made any changes to your installed RAM memory recently? > > > -- > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > Pedro wrote: > > "Gerry Cornell" wrote: > > > >> > >> > >> Pedro > >> I updated all defenitions and ran full scans with the anti-virus > >> and anti-spyware programs and it still doesn't work... i dont > >> know how to run the disk clean up in safe mode could you explane > >> that to me? > > > >> Update definitions and run full scans full scans with your > >> anti-virus > >> and anti-spyware programmes. > >> > >> What happens if you try to run Disk CleanUp in safe mode? > >> > >> > >> -- > >> > >> Hope this helps. > >> > >> Gerry > >> ~~~~ > >> FCA > >> Stourport, England > >> Enquire, plan and execute > >> ~~~~~~~~~~~~~~~~~~~ > >> > >> > >> Pedro wrote: > >>> "Gerry Cornell" wrote: > >>> > >>>> > >>>> Please provide copies of all Error and Warning Reports > >>>> appearing in the System and Application logs in Event Viewer > >>>> for the when the error occurs. No Information Reports please. > >>>> > >>>> You can access Event Viewer by selecting Start, Control Panel, > >>>> Administrative Tools, and Event Viewer. When researching the > >>>> meaning of the error, information regarding Event ID, Source > >>>> and Description are important. > >>>> > >>>> HOW TO: View and Manage Event Logs in Event Viewer in Windows > >>>> XP http://support.microsoft.com/kb/308427/en-us > >>>> > >>>> Part of the Description of the error will include a link, which > >>>> you should double click for further information. You can copy > >>>> using copy and paste. Often the link will, however, say there > >>>> is no further information. > >>>> http://go.microsoft.com/fw.link/events.asp > >>>> (Please note the hyperlink above is for illustration purposes > >>>> only) > >>>> > >>>> A tip for posting copies of Error Reports! Run Event Viewer and > >>>> double click on the error you want to copy. In the window, > >>>> which appears is a button resembling two pages. Click the > >>>> button and close Event Viewer.Now start your message (email) > >>>> and do a paste into the body of the message. Make sure this is > >>>> the first paste after exiting from Event Viewer. > >>>> > >>>> > >>>> -- > >>>> > >>>> Hope this helps. > >>>> > >>>> Gerry > >>>> ~~~~ > >>>> FCA > >>>> Stourport, England > >>>> Enquire, plan and execute > >>>> ~~~~~~~~~~~~~~~~~~~ > >>>> > >>>> > >>>> Pedro wrote: > >>>>> every time i try to cleanup my disk it encounteres a problem > >>>>> and it doesn't let me clean it. > >>>> > >>>> it says "Event Type: Error > >>> Event Source: Application Error > >>> Event Category: None > >>> Event ID: 1000 > >>> Date: 2/14/2007 > >>> Time: 4:38:37 PM > >>> User: N/A > >>> Computer: MYROOM > >>> Description: > >>> Faulting application cleanmgr.exe, version 6.0.2900.2180, > >>> faulting module unknown, version 0.0.0.0, fault address > >>> 0x31762d7d. > >>> > >>> For more information, see Help and Support Center at > >>> http://go.microsoft.com/fwlink/events.asp. > >>> Data: > >>> 0000: 41 70 70 6c 69 63 61 74 Applicat > >>> 0008: 69 6f 6e 20 46 61 69 6c ion Fail > >>> 0010: 75 72 65 20 20 63 6c 65 ure cle > >>> 0018: 61 6e 6d 67 72 2e 65 78 anmgr.ex > >>> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29 > >>> 0028: 30 30 2e 32 31 38 30 20 00.2180 > >>> 0030: 69 6e 20 75 6e 6b 6e 6f in unkno > >>> 0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0 > >>> 0040: 2e 30 20 61 74 20 6f 66 .0 at of > >>> 0048: 66 73 65 74 20 33 31 37 fset 317 > >>> 0050: 36 32 64 37 64 0d 0a 62d7d.." > >>> > >>> could you please help me out!! a > > >> Stay informed about: my disk clean up manager doesn't work

Pedro

External

Since: May 31, 2006
Posts: 8

(Msg. 10) Posted: Thu Feb 15, 2007 5:14 pm Post subject: Re: my disk clean up manager doesn't work [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

i tried that and it still doesn't work... the thing that i resently found is that i had a trojan horse then i got rid of it after that disk clean up stoped working "Gerry Cornell" wrote: > In Safe mode select Start, All Programmes, Accessories, System Tools, > Disk CleanUp. > > To start the computer in safe mode > > Click Start, click Shut Down, and then, in the drop-down list, click > Shut down. > In the Shut Down Windows dialog box, click Restart, and then click OK. > When you see the message Please select the operating system to start, > press F8. > Use the arrow keys to highlight the appropriate safe mode option, and > then press ENTER. > If you have a dual-boot or multiple-boot system, choose the > installation that you need to access using the arrow keys, and then > press ENTER. > > Another way to run Disk CleanUp > > Click Start, and then click Run. In the Open box, type cleanmgr, and > then click OK. > > Have you made any changes to your installed RAM memory recently? > > > -- > > Hope this helps. > > Gerry > ~~~~ > FCA > Stourport, England > Enquire, plan and execute > ~~~~~~~~~~~~~~~~~~~ > > > Pedro wrote: > > "Gerry Cornell" wrote: > > > >> > >> > >> Pedro > >> I updated all defenitions and ran full scans with the anti-virus > >> and anti-spyware programs and it still doesn't work... i dont > >> know how to run the disk clean up in safe mode could you explane > >> that to me? > > > >> Update definitions and run full scans full scans with your > >> anti-virus > >> and anti-spyware programmes. > >> > >> What happens if you try to run Disk CleanUp in safe mode? > >> > >> > >> -- > >> > >> Hope this helps. > >> > >> Gerry > >> ~~~~ > >> FCA > >> Stourport, England > >> Enquire, plan and execute > >> ~~~~~~~~~~~~~~~~~~~ > >> > >> > >> Pedro wrote: > >>> "Gerry Cornell" wrote: > >>> > >>>> > >>>> Please provide copies of all Error and Warning Reports > >>>> appearing in the System and Application logs in Event Viewer > >>>> for the when the error occurs. No Information Reports please. > >>>> > >>>> You can access Event Viewer by selecting Start, Control Panel, > >>>> Administrative Tools, and Event Viewer. When researching the > >>>> meaning of the error, information regarding Event ID, Source > >>>> and Description are important. > >>>> > >>>> HOW TO: View and Manage Event Logs in Event Viewer in Windows > >>>> XP http://support.microsoft.com/kb/308427/en-us > >>>> > >>>> Part of the Description of the error will include a link, which > >>>> you should double click for further information. You can copy > >>>> using copy and paste. Often the link will, however, say there > >>>> is no further information. > >>>> http://go.microsoft.com/fw.link/events.asp > >>>> (Please note the hyperlink above is for illustration purposes > >>>> only) > >>>> > >>>> A tip for posting copies of Error Reports! Run Event Viewer and > >>>> double click on the error you want to copy. In the window, > >>>> which appears is a button resembling two pages. Click the > >>>> button and close Event Viewer.Now start your message (email) > >>>> and do a paste into the body of the message. Make sure this is > >>>> the first paste after exiting from Event Viewer. > >>>> > >>>> > >>>> -- > >>>> > >>>> Hope this helps. > >>>> > >>>> Gerry > >>>> ~~~~ > >>>> FCA > >>>> Stourport, England > >>>> Enquire, plan and execute > >>>> ~~~~~~~~~~~~~~~~~~~ > >>>> > >>>> > >>>> Pedro wrote: > >>>>> every time i try to cleanup my disk it encounteres a problem > >>>>> and it doesn't let me clean it. > >>>> > >>>> it says "Event Type: Error > >>> Event Source: Application Error > >>> Event Category: None > >>> Event ID: 1000 > >>> Date: 2/14/2007 > >>> Time: 4:38:37 PM > >>> User: N/A > >>> Computer: MYROOM > >>> Description: > >>> Faulting application cleanmgr.exe, version 6.0.2900.2180, > >>> faulting module unknown, version 0.0.0.0, fault address > >>> 0x31762d7d. > >>> > >>> For more information, see Help and Support Center at > >>> http://go.microsoft.com/fwlink/events.asp. > >>> Data: > >>> 0000: 41 70 70 6c 69 63 61 74 Applicat > >>> 0008: 69 6f 6e 20 46 61 69 6c ion Fail > >>> 0010: 75 72 65 20 20 63 6c 65 ure cle > >>> 0018: 61 6e 6d 67 72 2e 65 78 anmgr.ex > >>> 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29 > >>> 0028: 30 30 2e 32 31 38 30 20 00.2180 > >>> 0030: 69 6e 20 75 6e 6b 6e 6f in unkno > >>> 0038: 77 6e 20 30 2e 30 2e 30 wn 0.0.0 > >>> 0040: 2e 30 20 61 74 20 6f 66 .0 at of > >>> 0048: 66 73 65 74 20 33 31 37 fset 317 > >>> 0050: 36 32 64 37 64 0d 0a 62d7d.." > >>> > >>> could you please help me out!! a > > >> Stay informed about: my disk clean up manager doesn't work

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