no hibernate on turn off - xp home - there on a newer Dell

Thanks - I had found that article but it implies you have to ask support for
the hotfix. I checked and my version of msgina.dll is 8/4/2004 wheras the
article indicates that the newer is at least 1/27/2005. Interesting in that
my son's lap appears to have this fix. I always check for and apply updates
so is it correct to assume that newer builds have newer files and hotfixes
that are not out there as updates.

"Wesley Vogel" wrote:

> Hot fix is here...
> When you click "Turn Off Computer" on the Start menu, the Hibernate button
> does not appear in Windows XP Service Pack 2 or in Windows XP Tablet PC
> Edition 2005
> http://support.microsoft.com/kb/893056
>
> No "Hibernate" Button Is Present After You Click "Turn off Computer"
> http://support.microsoft.com/kb/291790
>
> --
> Hope this helps. Let us know.
>
> Wes
> MS-MVP Windows Shell/User
>
> In news:99C90D82-FBB1-466E-A10C-F6E570B533FB@microsoft.com,
> mrbill1 hunted and pecked:
> > My Dell, purchased late 2005 XP Home SP2 does not show hibernate when you
> > select turn off. You have to use the shift key and the standby changes to
> > hibernate. Just purchased a new Dell laptop for my son and his turn off
> > shows all four boxes. I've searched for the hotfix but cannot find it.
> > Also, found a doc listing hotfixes in SP2 but have a question on that.
> > Does a newer laptop XP Home SP2 have more or newer hotfixes than XP Home
> > SP2 from a year ago?
>
>
 >> Stay informed about: no hibernate on turn off - xp home - there on a newer Dell 

Same issue on my HP...how do I get the hotfix? When I access MS support for
e-mail support, it wants to charge me $59, since it's an OEM version of XP
home. And the HP tech on chat was a moron...asked me to enable
hibernation...already done....then tells me to use the shift combination to
see the hibernate button. I had already referenced the KB, so he knew what I
wanted to do.

"mrbill1" wrote:

> Thanks - I had found that article but it implies you have to ask support for
> the hotfix. I checked and my version of msgina.dll is 8/4/2004 wheras the
> article indicates that the newer is at least 1/27/2005. Interesting in that
> my son's lap appears to have this fix. I always check for and apply updates
> so is it correct to assume that newer builds have newer files and hotfixes
> that are not out there as updates.
>
> "Wesley Vogel" wrote:
>
> > Hot fix is here...
> > When you click "Turn Off Computer" on the Start menu, the Hibernate button
> > does not appear in Windows XP Service Pack 2 or in Windows XP Tablet PC
> > Edition 2005
> > http://support.microsoft.com/kb/893056
> >
> > No "Hibernate" Button Is Present After You Click "Turn off Computer"
> > http://support.microsoft.com/kb/291790
> >
> > --
> > Hope this helps. Let us know.
> >
> > Wes
> > MS-MVP Windows Shell/User
> >
> > In news:99C90D82-FBB1-466E-A10C-F6E570B533FB@microsoft.com,
> > mrbill1 hunted and pecked:
> > > My Dell, purchased late 2005 XP Home SP2 does not show hibernate when you
> > > select turn off. You have to use the shift key and the standby changes to
> > > hibernate. Just purchased a new Dell laptop for my son and his turn off
> > > shows all four boxes. I've searched for the hotfix but cannot find it.
> > > Also, found a doc listing hotfixes in SP2 but have a question on that.
> > > Does a newer laptop XP Home SP2 have more or newer hotfixes than XP Home
> > > SP2 from a year ago?
> >
> >
 >> Stay informed about: no hibernate on turn off - xp home - there on a newer Dell 

It was my understanding that they do not charge you for hotfixes. However,
if that is not the case then list your e-mail and I will send it to you.
It's a small file.

"jimlat" wrote:

> Same issue on my HP...how do I get the hotfix? When I access MS support for
> e-mail support, it wants to charge me $59, since it's an OEM version of XP
> home. And the HP tech on chat was a moron...asked me to enable
> hibernation...already done....then tells me to use the shift combination to
> see the hibernate button. I had already referenced the KB, so he knew what I
> wanted to do.
>
> "mrbill1" wrote:
>
> > Thanks - I had found that article but it implies you have to ask support for
> > the hotfix. I checked and my version of msgina.dll is 8/4/2004 wheras the
> > article indicates that the newer is at least 1/27/2005. Interesting in that
> > my son's lap appears to have this fix. I always check for and apply updates
> > so is it correct to assume that newer builds have newer files and hotfixes
> > that are not out there as updates.
> >
> > "Wesley Vogel" wrote:
> >
> > > Hot fix is here...
> > > When you click "Turn Off Computer" on the Start menu, the Hibernate button
> > > does not appear in Windows XP Service Pack 2 or in Windows XP Tablet PC
> > > Edition 2005
> > > http://support.microsoft.com/kb/893056
> > >
> > > No "Hibernate" Button Is Present After You Click "Turn off Computer"
> > > http://support.microsoft.com/kb/291790
> > >
> > > --
> > > Hope this helps. Let us know.
> > >
> > > Wes
> > > MS-MVP Windows Shell/User
> > >
> > > In news:99C90D82-FBB1-466E-A10C-F6E570B533FB@microsoft.com,
> > > mrbill1 hunted and pecked:
> > > > My Dell, purchased late 2005 XP Home SP2 does not show hibernate when you
> > > > select turn off. You have to use the shift key and the standby changes to
> > > > hibernate. Just purchased a new Dell laptop for my son and his turn off
> > > > shows all four boxes. I've searched for the hotfix but cannot find it.
> > > > Also, found a doc listing hotfixes in SP2 but have a question on that.
> > > > Does a newer laptop XP Home SP2 have more or newer hotfixes than XP Home
> > > > SP2 from a year ago?
> > >
> > >
 >> Stay informed about: no hibernate on turn off - xp home - there on a newer Dell 

"jimlat" wrote
> Same issue on my HP...how do I get the hotfix? When I access MS support
> for
> e-mail support, it wants to charge me $59, since it's an OEM version of XP
> home. And the HP tech on chat was a moron...asked me to enable
> hibernation...already done....then tells me to use the shift combination
> to
> see the hibernate button. I had already referenced the KB, so he knew what
> I
> wanted to do.

> "mrbill1" wrote:
>
>> Thanks - I had found that article but it implies you have to ask support
>> for
>> the hotfix. I checked and my version of msgina.dll is 8/4/2004 wheras
>> the
>> article indicates that the newer is at least 1/27/2005. Interesting in
>> that
>> my son's lap appears to have this fix. I always check for and apply
>> updates
>> so is it correct to assume that newer builds have newer files and
>> hotfixes
>> that are not out there as updates.

>> > Hot fix is here...
>> > When you click "Turn Off Computer" on the Start menu, the Hibernate
>> > button
>> > does not appear in Windows XP Service Pack 2 or in Windows XP Tablet PC
>> > Edition 2005
>> > http://support.microsoft.com/kb/893056
>> >
>> > No "Hibernate" Button Is Present After You Click "Turn off Computer"
>> > http://support.microsoft.com/kb/291790

>> > mrbill1 hunted and pecked:
>> > > My Dell, purchased late 2005 XP Home SP2 does not show hibernate when
>> > > you
>> > > select turn off. You have to use the shift key and the standby
>> > > changes to
>> > > hibernate. Just purchased a new Dell laptop for my son and his turn
>> > > off
>> > > shows all four boxes. I've searched for the hotfix but cannot find
>> > > it.
>> > > Also, found a doc listing hotfixes in SP2 but have a question on
>> > > that.
>> > > Does a newer laptop XP Home SP2 have more or newer hotfixes than XP
>> > > Home
>> > > SP2 from a year ago?


There is no charge for hot fixes if all you mention is the KB article number
for that particular hot fix. I would recommend against accepting emailed
files from someone you don't know, no matter how good intentioned they might
be.

[Courtesy of Kelly Theriot, MVP]
Call Microsoft Professional Customer Service @ 1-800-936-5700(4900) (this
line is 24/7), there is an option for hotfix. A rep will email you a link to
the fix.

--
Rock [MS-MVP User/Shell]
 >> Stay informed about: no hibernate on turn off - xp home - there on a newer Dell