Greetings Paul,
Usually what you're describing is a some sort of software policy which is preventing
Messenger from starting. Although Messenger has a specific policy key, it doesn't actually
bring up an error when it occurs.
As your search already found, I've never heard of anyone reporting this one -- are you able
to use Internet Explorer, access it's Options and so on? I ask because Messenger does make
use of Internet Explorer which is one of the primary applications which throws this error.
--
Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
--
"Paul P." wrote in message
> When I attempt to open Windows Messenger I get a message of "This operation
> has been cancelled due to restrictions in effect on this computer. Please
> contact your system administrator"
>
> I have browsed the threads here and have not found this problem.
>
> I have checked the Windows Firewall settings. Remote Assistance and Windows
> messenger are checked in the exceptions tab. I checked the services in
> administrative settings, but I am not sure of which ones to play with.
>
> I am trying to set up remote assistance so I can help users remotely.
> --
> Paul P.
> IHS
> Neah Bay, WA
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