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windows installer continually tries to open

 
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Shamymax

External


Since: Feb 25, 2008
Posts: 2



(Msg. 1) Posted: Tue Feb 26, 2008 1:53 pm
Post subject: windows installer continually tries to open
Archived from groups: microsoft>public>windowsxp>general (more info?)

since yesterday the installer has tried to load the STDRET.msi file package
for no apparent reason. A box pops up saying while Windows configures MS
Office XP Standard. It then says that the file is on Office CD and to load
CD. My copy was preloaded. It then give an error message 1706 setup cannot
find file. I cannot find this installer package anywhere on my system, there
are no msi packages waiting. I also turn off windows installer it has no
effect. I even did a system restore to an earlier time, no help. I have never
experienced anything like this. It deactivated my MS Word shortcut. I have
spent 7 to 8 hours trying to fix this and no resolution, please I need help

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GreenieLeBrun

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Since: Jun 01, 2005
Posts: 287



(Msg. 2) Posted: Tue Feb 26, 2008 7:28 pm
Post subject: Re: windows installer continually tries to open [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Shamymax wrote:
> since yesterday the installer has tried to load the STDRET.msi file
> package for no apparent reason. A box pops up saying while Windows
> configures MS Office XP Standard. It then says that the file is on
> Office CD and to load CD. My copy was preloaded. It then give an
> error message 1706 setup cannot find file. I cannot find this
> installer package anywhere on my system, there are no msi packages
> waiting. I also turn off windows installer it has no effect. I even
> did a system restore to an earlier time, no help. I have never
> experienced anything like this. It deactivated my MS Word shortcut. I
> have spent 7 to 8 hours trying to fix this and no resolution, please
> I need help

This may help:-

Windows Installer Cleanup Utility
http://windowsxp.mvps.org/MSICLEAN.htm

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Shamymax

External


Since: Feb 25, 2008
Posts: 2



(Msg. 3) Posted: Wed Feb 27, 2008 8:11 am
Post subject: Re: windows installer continually tries to open [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Thanks for the info. Before I use the cleanup utility I want to make sure of
one thing. Since my Office XP suite was preloaded and I don't have the CDs,
do I need them to to reinstall or can I just reinstall from Add/Remove folder
using repair? Thanks for any advice


run" wrote:

>
>
> Shamymax wrote:
> > since yesterday the installer has tried to load the STDRET.msi file
> > package for no apparent reason. A box pops up saying while Windows
> > configures MS Office XP Standard. It then says that the file is on
> > Office CD and to load CD. My copy was preloaded. It then give an
> > error message 1706 setup cannot find file. I cannot find this
> > installer package anywhere on my system, there are no msi packages
> > waiting. I also turn off windows installer it has no effect. I even
> > did a system restore to an earlier time, no help. I have never
> > experienced anything like this. It deactivated my MS Word shortcut. I
> > have spent 7 to 8 hours trying to fix this and no resolution, please
> > I need help
>
> This may help:-
>
> Windows Installer Cleanup Utility
> http://windowsxp.mvps.org/MSICLEAN.htm
>
>
>
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