Hard drive knackered? (Again) Stop Error 000000x7b

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Hard drive knackered? (Again) Stop Error 000000x7b
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kleefarr

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Since: May 12, 2007
Posts: 24

(Msg. 1) Posted: Sat Feb 16, 2008 12:18 pm Post subject: Hard drive knackered? (Again) Stop Error 000000x7b Archived from groups: microsoft>public>win2000>general (more info?)

Installed a new hard drive yesterday, loaded windows and updated everything. Ws running fine. Today, transfered some files over to the new drive. Got a light grinding noise, computer restarted by it's self and now gives a stop error 000000x7b and will not start in safe mode or boot from cd. Is there anything I can do or is it another RMA job? Kevin >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

Dave Patrick

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Since: Oct 18, 2005
Posts: 932

(Msg. 2) Posted: Sat Feb 16, 2008 1:40 pm Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Grinding of any sort is not normal but the disk must be spinning else you wouldn't get far enough for 0x7b. Download and run the manufacturers diagnostic tools (disk and controller) You may also have a bad stick of RAM -- Regards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "kleefarr" wrote: > Installed a new hard drive yesterday, loaded windows and updated > everything. > Ws running fine. Today, transfered some files over to the new drive. Got a > light grinding noise, computer restarted by it's self and now gives a stop > error 000000x7b and will not start in safe mode or boot from cd. > > Is there anything I can do or is it another RMA job? > > Kevin >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

kleefarr

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Since: May 12, 2007
Posts: 24

(Msg. 3) Posted: Sat Feb 16, 2008 1:40 pm Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Thanks for the reply Dave. How do I check the drive with the manufacturers diagnostic tool if I can't get the computer into safe mode? The computer was running fine up to this point on another drive, would I get a memory problem just from swapping drives? Kevin "Dave Patrick" wrote: > Grinding of any sort is not normal but the disk must be spinning else you > wouldn't get far enough for 0x7b. Download and run the manufacturers > diagnostic tools (disk and controller) You may also have a bad stick of RAM > > > -- > > Regards, > > Dave Patrick ....Please no email replies - reply in newsgroup. > Microsoft Certified Professional > Microsoft MVP [Windows] > http://www.microsoft.com/protect > > "kleefarr" wrote: > > Installed a new hard drive yesterday, loaded windows and updated > > everything. > > Ws running fine. Today, transfered some files over to the new drive. Got a > > light grinding noise, computer restarted by it's self and now gives a stop > > error 000000x7b and will not start in safe mode or boot from cd. > > > > Is there anything I can do or is it another RMA job? > > > > Kevin > >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

Dave Patrick

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Since: Oct 18, 2005
Posts: 932

(Msg. 4) Posted: Sat Feb 16, 2008 2:40 pm Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

These manufacturer tools run from floppy. My suggestions are just based on the symptoms. No, I wouldn't expect changing disks to cause RAM failures. http://oca.microsoft.com/en/windiag.asp -- Regards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "kleefarr" wrote: > Thanks for the reply Dave. > > How do I check the drive with the manufacturers diagnostic tool if I can't > get the computer into safe mode? > > The computer was running fine up to this point on another drive, would I > get > a memory problem just from swapping drives? > > Kevin >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

kleefarr

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Since: May 12, 2007
Posts: 24

(Msg. 5) Posted: Sat Feb 16, 2008 2:40 pm Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Ok. Thanks Dave. Will check it out. "Dave Patrick" wrote: > These manufacturer tools run from floppy. My suggestions are just based on > the symptoms. No, I wouldn't expect changing disks to cause RAM failures. > > http://oca.microsoft.com/en/windiag.asp > > > > -- > > Regards, > > Dave Patrick ....Please no email replies - reply in newsgroup. > Microsoft Certified Professional > Microsoft MVP [Windows] > http://www.microsoft.com/protect > > "kleefarr" wrote: > > Thanks for the reply Dave. > > > > How do I check the drive with the manufacturers diagnostic tool if I can't > > get the computer into safe mode? > > > > The computer was running fine up to this point on another drive, would I > > get > > a memory problem just from swapping drives? > > > > Kevin > >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

Dave Patrick

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Since: Oct 18, 2005
Posts: 932

(Msg. 6) Posted: Sat Feb 16, 2008 3:33 pm Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

You're welcome. -- Regards, Dave Patrick ....Please no email replies - reply in newsgroup. Microsoft Certified Professional Microsoft MVP [Windows] http://www.microsoft.com/protect "kleefarr" wrote: > Ok. Thanks Dave. Will check it out. >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

philo

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Since: Mar 05, 2004
Posts: 317

(Msg. 7) Posted: Sat Feb 16, 2008 3:39 pm Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

"kleefarr" <kleefarr.DeleteThis@discussions.microsoft.com> wrote in message news:E4D625D0-D7F1-458E-8A7E-FCAA75D073BD@microsoft.com... > Thanks for the reply Dave. > > How do I check the drive with the manufacturers diagnostic tool if I can't > get the computer into safe mode? > > The computer was running fine up to this point on another drive, would I get > a memory problem just from swapping drives? > > The diagnostic runs from a boot disk... usually a floppy... but such diagnostics can also be run from a bootable cd >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

kleefarr

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Since: May 12, 2007
Posts: 24

(Msg. 8) Posted: Sat Feb 16, 2008 3:39 pm Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

I hope it can be run from either CD or USB flash drive as I don't have a floppy. Will have a look tomorrow as it's now 22:15 GMT here. "philo" wrote: > > "kleefarr" <kleefarr RemoveThis @discussions.microsoft.com> wrote in message > news:E4D625D0-D7F1-458E-8A7E-FCAA75D073BD@microsoft.com... > > Thanks for the reply Dave. > > > > How do I check the drive with the manufacturers diagnostic tool if I can't > > get the computer into safe mode? > > > > The computer was running fine up to this point on another drive, would I > get > > a memory problem just from swapping drives? > > > > > > > The diagnostic runs from a boot disk... > usually a floppy... > but such diagnostics can also be run from a bootable cd > > > >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

philo

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Since: Mar 05, 2004
Posts: 317

(Msg. 9) Posted: Sat Feb 16, 2008 6:46 pm Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

"kleefarr" <kleefarr DeleteThis @discussions.microsoft.com> wrote in message news:4A235E93-AAFD-4704-8EDC-272889D8994A@microsoft.com... > I hope it can be run from either CD or USB flash drive as I don't have a > floppy. > Will have a look tomorrow as it's now 22:15 GMT here. > > > Oh heck... those diagnostics can be run even as late as 23:59 GMT <G> >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

kleefarr

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Since: May 12, 2007
Posts: 24

(Msg. 10) Posted: Sun Feb 17, 2008 5:18 am Post subject: RE: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Have just finsihed diagnostics. Not looking good. 1. Ran short test - result: A failure was detected run long test 2. Ran long test - result: Froze @ 26% LBA 41721856 Ran long test again: Froze @ 8% LBA 13303808 Ran long test a third time: Froze @ 3% LBA 5978112 TEMP 33oC 3. Ran Acoustic test: ok 4. Started full erase: Froze 11% LBA 17676032 "kleefarr" wrote: > Installed a new hard drive yesterday, loaded windows and updated everything. > Ws running fine. Today, transfered some files over to the new drive. Got a > light grinding noise, computer restarted by it's self and now gives a stop > error 000000x7b and will not start in safe mode or boot from cd. > > Is there anything I can do or is it another RMA job? > > Kevin >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

philo

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Since: Mar 05, 2004
Posts: 317

(Msg. 11) Posted: Sun Feb 17, 2008 4:55 pm Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

"kleefarr" <kleefarr RemoveThis @discussions.microsoft.com> wrote in message news:7CD0A857-7BB8-4871-A828-9172520C999A@microsoft.com... > Have just finsihed diagnostics. Not looking good. > > 1. Ran short test - result: A failure was detected run long test > > 2. Ran long test - result: Froze @ 26% LBA 41721856 > Ran long test again: Froze @ 8% LBA 13303808 > Ran long test a third time: Froze @ 3% LBA 5978112 > > TEMP 33oC > > 3. Ran Acoustic test: ok > > 4. Started full erase: Froze 11% LBA 17676032 > > After the first failure I'd have gotten an RMA! >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

kleefarr

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Since: May 12, 2007
Posts: 24

(Msg. 12) Posted: Tue Feb 19, 2008 4:00 am Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Applied and received RMA details. Just thought I would try one more windows install though... Drive was reported as new/unformatted 76309MB (seems to be a chunk missing) Formatted OK Windows installed OK Ran HDD diagnostics again. Short test OK - Long test froze 19% LBA 29820928 Rebooted and ran a thorough check disk. OK Now running a non updated Windows for a while to see if anything happens. Undecided whether to return or not at the moment. "philo" wrote: > > "kleefarr" <kleefarr.TakeThisOut@discussions.microsoft.com> wrote in message > news:7CD0A857-7BB8-4871-A828-9172520C999A@microsoft.com... > > Have just finsihed diagnostics. Not looking good. > > > > 1. Ran short test - result: A failure was detected run long test > > > > 2. Ran long test - result: Froze @ 26% LBA 41721856 > > Ran long test again: Froze @ 8% LBA 13303808 > > Ran long test a third time: Froze @ 3% LBA 5978112 > > > > TEMP 33oC > > > > 3. Ran Acoustic test: ok > > > > 4. Started full erase: Froze 11% LBA 17676032 > > > > > > > After the first failure I'd have gotten an RMA! > > > >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

kleefarr

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Since: May 12, 2007
Posts: 24

(Msg. 13) Posted: Tue Feb 26, 2008 3:09 am Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

Have returned the hard drive and am waiting for a replacement. In the meantime I thought I would reinstall my old drive. This had been working fine for ages and was installing windows on it wh the install froze. Retried and the same thing. Took it out and reformatted on another PC. When replced in the original computer and the install started I got "NTDLR" missing. This is very confusing as there is no OS on the hard drive yet. I tried installing using the "F5" button that sets up installas "Standard PC" but that didn't work either. I have tried a couple of har drives that I know work and have had problems with both. Could my motherboard have a virus? (I would be surprised if it had) "kleefarr" wrote: > Applied and received RMA details. > > Just thought I would try one more windows install though... > > Drive was reported as new/unformatted 76309MB (seems to be a chunk missing) > > Formatted OK > Windows installed OK > Ran HDD diagnostics again. Short test OK - Long test froze 19% LBA 29820928 > > Rebooted and ran a thorough check disk. OK > > Now running a non updated Windows for a while to see if anything happens. > > Undecided whether to return or not at the moment. > > "philo" wrote: > > > > > "kleefarr" <kleefarr DeleteThis @discussions.microsoft.com> wrote in message > > news:7CD0A857-7BB8-4871-A828-9172520C999A@microsoft.com... > > > Have just finsihed diagnostics. Not looking good. > > > > > > 1. Ran short test - result: A failure was detected run long test > > > > > > 2. Ran long test - result: Froze @ 26% LBA 41721856 > > > Ran long test again: Froze @ 8% LBA 13303808 > > > Ran long test a third time: Froze @ 3% LBA 5978112 > > > > > > TEMP 33oC > > > > > > 3. Ran Acoustic test: ok > > > > > > 4. Started full erase: Froze 11% LBA 17676032 > > > > > > > > > > > > After the first failure I'd have gotten an RMA! > > > > > > >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

Bill James

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Since: Apr 12, 2004
Posts: 6

(Msg. 14) Posted: Sun Mar 02, 2008 2:14 pm Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

If you are having problems installing Windows with multiple hard drives, and the same Windows Setup CD, what clue does that give? -- Bill James "kleefarr" <kleefarr.DeleteThis@discussions.microsoft.com> wrote in message news:62C35801-8D44-4C6A-8893-67BE028779A7@microsoft.com... > Have returned the hard drive and am waiting for a replacement. > > In the meantime I thought I would reinstall my old drive. This had been > working fine for ages and was installing windows on it wh the install froze. > Retried and the same thing. > > Took it out and reformatted on another PC. When replced in the original > computer and the install started I got "NTDLR" missing. This is very > confusing as there is no OS on the hard drive yet. I tried installing using > the "F5" button that sets up installas "Standard PC" but that didn't work > either. > I have tried a couple of har drives that I know work and have had problems > with both. > > Could my motherboard have a virus? (I would be surprised if it had) > > "kleefarr" wrote: > >> Applied and received RMA details. >> >> Just thought I would try one more windows install though... >> >> Drive was reported as new/unformatted 76309MB (seems to be a chunk missing) >> >> Formatted OK >> Windows installed OK >> Ran HDD diagnostics again. Short test OK - Long test froze 19% LBA 29820928 >> >> Rebooted and ran a thorough check disk. OK >> >> Now running a non updated Windows for a while to see if anything happens. >> >> Undecided whether to return or not at the moment. >> >> "philo" wrote: >> >> > >> > "kleefarr" <kleefarr.DeleteThis@discussions.microsoft.com> wrote in message >> > news:7CD0A857-7BB8-4871-A828-9172520C999A@microsoft.com... >> > > Have just finsihed diagnostics. Not looking good. >> > > >> > > 1. Ran short test - result: A failure was detected run long test >> > > >> > > 2. Ran long test - result: Froze @ 26% LBA 41721856 >> > > Ran long test again: Froze @ 8% LBA 13303808 >> > > Ran long test a third time: Froze @ 3% LBA 5978112 >> > > >> > > TEMP 33oC >> > > >> > > 3. Ran Acoustic test: ok >> > > >> > > 4. Started full erase: Froze 11% LBA 17676032 >> > > >> > > >> > >> > >> > After the first failure I'd have gotten an RMA! >> > >> > >> > >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

nesredep egrob1

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Since: Apr 26, 2004
Posts: 46

(Msg. 15) Posted: Mon Mar 03, 2008 8:20 am Post subject: Re: Hard drive knackered? (Again) Stop Error 000000x7b [Login to view extended thread Info.] Archived from groups: per prev. post (more info?)

On Sun, 2 Mar 2008 14:14:16 -0600, "Bill James" <wgjames DeleteThis @mvps.org> wrote: >If you are having problems installing Windows with multiple hard drives, and the same Windows Setup CD, what clue does that give? So you have removed some drives and replaced them - now remember the MB has solder connection which are easily broken as the socket is just attached to the board via the solder joints. I have recently had a computer that needed attention of just that kind and there were some suspect joints - removed the socket with special soldering tools and replaced it - it now work fine. Borge in sunny Perth, Australia >> Stay informed about: Hard drive knackered? (Again) Stop Error 000000x7b

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