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chrisgwinn

External


Since: Jul 19, 2007
Posts: 3



(Msg. 1) Posted: Thu Jul 19, 2007 5:26 am
Post subject: Help!!
Archived from groups: microsoft>public>windowsme>systemtools (more info?)

Short version of story:
I have an old PC with Windows ME. Stopped using it about three years ago cos
it has a problem. Decided to try and start it up to retrieve some old
photo's etc from it.
When started up, it does its thing, and ends up on the Windows screen with
an error message with EXPLORER at the top. Choice is to either IGNORE or
CLOSE. Ignore does nothing, close just restarts the windows screen and I get
the same message.

Tried Starting up with Restore CD so I can get to DOS, but not really sure
where to go from there.
As you can tell, not really very computer literate to say the least, so be
gentle with me!!

 >> Stay informed about: Help!! 
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Mart

External


Since: Apr 09, 2005
Posts: 657



(Msg. 2) Posted: Thu Jul 19, 2007 11:44 am
Post subject: Re: Help!! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

First course of action is to try starting in Safe Mode and run System
Restore :-

How to boot into Safe Mode? - by holding down or 'stabbing at' either the
Shift, Ctrl or the F8 keys during a 'power-up'. (You *may* need a couple of
attempts to get the timing right). Follow any screen prompts - if offered.

Let the boot process continue until the "Help Console" eventually appears
and settles, this will give you a direct link to System Restore (half-way
down the page). Roll-back to the last time/date when things were running
normally. Re-boot into Normal Mode and see if that has fixed things.

Mart



"chrisgwinn" <chrisgwinn.RemoveThis@discussions.microsoft.com> wrote in message
news:30201FD1-B9AD-4D72-87C5-B11981A3DA50@microsoft.com...
> Short version of story:
> I have an old PC with Windows ME. Stopped using it about three years ago
> cos
> it has a problem. Decided to try and start it up to retrieve some old
> photo's etc from it.
> When started up, it does its thing, and ends up on the Windows screen with
> an error message with EXPLORER at the top. Choice is to either IGNORE or
> CLOSE. Ignore does nothing, close just restarts the windows screen and I
> get
> the same message.
>
> Tried Starting up with Restore CD so I can get to DOS, but not really
> sure
> where to go from there.
> As you can tell, not really very computer literate to say the least, so be
> gentle with me!!

 >> Stay informed about: Help!! 
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chrisgwinn

External


Since: Jul 19, 2007
Posts: 3



(Msg. 3) Posted: Thu Jul 19, 2007 11:44 am
Post subject: Re: Help!! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

Hi, thanks.
Tried that, but once at HELP in safe mode... the mouse wont work!!

Managed to do a restore from DOS, but made no difference.



"Mart" wrote:

> First course of action is to try starting in Safe Mode and run System
> Restore :-
>
> How to boot into Safe Mode? - by holding down or 'stabbing at' either the
> Shift, Ctrl or the F8 keys during a 'power-up'. (You *may* need a couple of
> attempts to get the timing right). Follow any screen prompts - if offered.
>
> Let the boot process continue until the "Help Console" eventually appears
> and settles, this will give you a direct link to System Restore (half-way
> down the page). Roll-back to the last time/date when things were running
> normally. Re-boot into Normal Mode and see if that has fixed things.
>
> Mart
>
>
>
> "chrisgwinn" <chrisgwinn RemoveThis @discussions.microsoft.com> wrote in message
> news:30201FD1-B9AD-4D72-87C5-B11981A3DA50@microsoft.com...
> > Short version of story:
> > I have an old PC with Windows ME. Stopped using it about three years ago
> > cos
> > it has a problem. Decided to try and start it up to retrieve some old
> > photo's etc from it.
> > When started up, it does its thing, and ends up on the Windows screen with
> > an error message with EXPLORER at the top. Choice is to either IGNORE or
> > CLOSE. Ignore does nothing, close just restarts the windows screen and I
> > get
> > the same message.
> >
> > Tried Starting up with Restore CD so I can get to DOS, but not really
> > sure
> > where to go from there.
> > As you can tell, not really very computer literate to say the least, so be
> > gentle with me!!
>
>
>
 >> Stay informed about: Help!! 
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Mart

External


Since: Apr 09, 2005
Posts: 657



(Msg. 4) Posted: Thu Jul 19, 2007 11:44 am
Post subject: Re: Help!! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

> Tried that, but once at HELP in safe mode... the mouse wont work!!

Try a ps/2 or serial mouse - or better still, use your Tab key to navigate
through the page until you reach the System Restore option and then use the
Return key etc.

> Managed to do a restore from DOS, but made no difference.

a scanreg /restore?

May not go back far enough, or (as it is only a limited restore) may not be
restoring all the necessary files. Try System Restore again.

The only other 'worry' I have is just what affect your partial restore using
your Restore CD has had. It *may* have made things worse especially if it
didn't complete.

Mart


"chrisgwinn" <chrisgwinn DeleteThis @discussions.microsoft.com> wrote in message
news:37C912D5-C06E-4860-9339-1AB2990D882E@microsoft.com...
> Hi, thanks.
> Tried that, but once at HELP in safe mode... the mouse wont work!!
>
> Managed to do a restore from DOS, but made no difference.
>
>
>
> "Mart" wrote:
>
>> First course of action is to try starting in Safe Mode and run System
>> Restore :-
>>
>> How to boot into Safe Mode? - by holding down or 'stabbing at' either the
>> Shift, Ctrl or the F8 keys during a 'power-up'. (You *may* need a couple
>> of
>> attempts to get the timing right). Follow any screen prompts - if
>> offered.
>>
>> Let the boot process continue until the "Help Console" eventually appears
>> and settles, this will give you a direct link to System Restore (half-way
>> down the page). Roll-back to the last time/date when things were running
>> normally. Re-boot into Normal Mode and see if that has fixed things.
>>
>> Mart
>>
>>
>>
>> "chrisgwinn" <chrisgwinn DeleteThis @discussions.microsoft.com> wrote in message
>> news:30201FD1-B9AD-4D72-87C5-B11981A3DA50@microsoft.com...
>> > Short version of story:
>> > I have an old PC with Windows ME. Stopped using it about three years
>> > ago
>> > cos
>> > it has a problem. Decided to try and start it up to retrieve some old
>> > photo's etc from it.
>> > When started up, it does its thing, and ends up on the Windows screen
>> > with
>> > an error message with EXPLORER at the top. Choice is to either IGNORE
>> > or
>> > CLOSE. Ignore does nothing, close just restarts the windows screen and
>> > I
>> > get
>> > the same message.
>> >
>> > Tried Starting up with Restore CD so I can get to DOS, but not really
>> > sure
>> > where to go from there.
>> > As you can tell, not really very computer literate to say the least, so
>> > be
>> > gentle with me!!
>>
>>
>>
 >> Stay informed about: Help!! 
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chrisgwinn

External


Since: Jul 19, 2007
Posts: 3



(Msg. 5) Posted: Fri Jul 20, 2007 3:10 am
Post subject: Re: Help!! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

SORTED!
Thats great, many thanks

"Mart" wrote:

> > Tried that, but once at HELP in safe mode... the mouse wont work!!
>
> Try a ps/2 or serial mouse - or better still, use your Tab key to navigate
> through the page until you reach the System Restore option and then use the
> Return key etc.
>
> > Managed to do a restore from DOS, but made no difference.
>
> a scanreg /restore?
>
> May not go back far enough, or (as it is only a limited restore) may not be
> restoring all the necessary files. Try System Restore again.
>
> The only other 'worry' I have is just what affect your partial restore using
> your Restore CD has had. It *may* have made things worse especially if it
> didn't complete.
>
> Mart
>
>
> "chrisgwinn" <chrisgwinn.TakeThisOut@discussions.microsoft.com> wrote in message
> news:37C912D5-C06E-4860-9339-1AB2990D882E@microsoft.com...
> > Hi, thanks.
> > Tried that, but once at HELP in safe mode... the mouse wont work!!
> >
> > Managed to do a restore from DOS, but made no difference.
> >
> >
> >
> > "Mart" wrote:
> >
> >> First course of action is to try starting in Safe Mode and run System
> >> Restore :-
> >>
> >> How to boot into Safe Mode? - by holding down or 'stabbing at' either the
> >> Shift, Ctrl or the F8 keys during a 'power-up'. (You *may* need a couple
> >> of
> >> attempts to get the timing right). Follow any screen prompts - if
> >> offered.
> >>
> >> Let the boot process continue until the "Help Console" eventually appears
> >> and settles, this will give you a direct link to System Restore (half-way
> >> down the page). Roll-back to the last time/date when things were running
> >> normally. Re-boot into Normal Mode and see if that has fixed things.
> >>
> >> Mart
> >>
> >>
> >>
> >> "chrisgwinn" <chrisgwinn.TakeThisOut@discussions.microsoft.com> wrote in message
> >> news:30201FD1-B9AD-4D72-87C5-B11981A3DA50@microsoft.com...
> >> > Short version of story:
> >> > I have an old PC with Windows ME. Stopped using it about three years
> >> > ago
> >> > cos
> >> > it has a problem. Decided to try and start it up to retrieve some old
> >> > photo's etc from it.
> >> > When started up, it does its thing, and ends up on the Windows screen
> >> > with
> >> > an error message with EXPLORER at the top. Choice is to either IGNORE
> >> > or
> >> > CLOSE. Ignore does nothing, close just restarts the windows screen and
> >> > I
> >> > get
> >> > the same message.
> >> >
> >> > Tried Starting up with Restore CD so I can get to DOS, but not really
> >> > sure
> >> > where to go from there.
> >> > As you can tell, not really very computer literate to say the least, so
> >> > be
> >> > gentle with me!!
> >>
> >>
> >>
>
>
>
 >> Stay informed about: Help!! 
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Mart

External


Since: Apr 09, 2005
Posts: 657



(Msg. 6) Posted: Fri Jul 20, 2007 10:56 am
Post subject: Re: Help!! [Login to view extended thread Info.]
Archived from groups: per prev. post (more info?)

You're welcome.

Mart


"chrisgwinn" <chrisgwinn.RemoveThis@discussions.microsoft.com> wrote in message
news:16837974-5EEA-4B53-A3DD-9E81774EF695@microsoft.com...
> SORTED!
> Thats great, many thanks
>
> "Mart" wrote:
>
>> > Tried that, but once at HELP in safe mode... the mouse wont work!!
>>
>> Try a ps/2 or serial mouse - or better still, use your Tab key to
>> navigate
>> through the page until you reach the System Restore option and then use
>> the
>> Return key etc.
>>
>> > Managed to do a restore from DOS, but made no difference.
>>
>> a scanreg /restore?
>>
>> May not go back far enough, or (as it is only a limited restore) may not
>> be
>> restoring all the necessary files. Try System Restore again.
>>
>> The only other 'worry' I have is just what affect your partial restore
>> using
>> your Restore CD has had. It *may* have made things worse especially if it
>> didn't complete.
>>
>> Mart
>>
>>
>> "chrisgwinn" <chrisgwinn.RemoveThis@discussions.microsoft.com> wrote in message
>> news:37C912D5-C06E-4860-9339-1AB2990D882E@microsoft.com...
>> > Hi, thanks.
>> > Tried that, but once at HELP in safe mode... the mouse wont work!!
>> >
>> > Managed to do a restore from DOS, but made no difference.
>> >
>> >
>> >
>> > "Mart" wrote:
>> >
>> >> First course of action is to try starting in Safe Mode and run System
>> >> Restore :-
>> >>
>> >> How to boot into Safe Mode? - by holding down or 'stabbing at' either
>> >> the
>> >> Shift, Ctrl or the F8 keys during a 'power-up'. (You *may* need a
>> >> couple
>> >> of
>> >> attempts to get the timing right). Follow any screen prompts - if
>> >> offered.
>> >>
>> >> Let the boot process continue until the "Help Console" eventually
>> >> appears
>> >> and settles, this will give you a direct link to System Restore
>> >> (half-way
>> >> down the page). Roll-back to the last time/date when things were
>> >> running
>> >> normally. Re-boot into Normal Mode and see if that has fixed things.
>> >>
>> >> Mart
>> >>
>> >>
>> >>
>> >> "chrisgwinn" <chrisgwinn.RemoveThis@discussions.microsoft.com> wrote in message
>> >> news:30201FD1-B9AD-4D72-87C5-B11981A3DA50@microsoft.com...
>> >> > Short version of story:
>> >> > I have an old PC with Windows ME. Stopped using it about three years
>> >> > ago
>> >> > cos
>> >> > it has a problem. Decided to try and start it up to retrieve some
>> >> > old
>> >> > photo's etc from it.
>> >> > When started up, it does its thing, and ends up on the Windows
>> >> > screen
>> >> > with
>> >> > an error message with EXPLORER at the top. Choice is to either
>> >> > IGNORE
>> >> > or
>> >> > CLOSE. Ignore does nothing, close just restarts the windows screen
>> >> > and
>> >> > I
>> >> > get
>> >> > the same message.
>> >> >
>> >> > Tried Starting up with Restore CD so I can get to DOS, but not
>> >> > really
>> >> > sure
>> >> > where to go from there.
>> >> > As you can tell, not really very computer literate to say the least,
>> >> > so
>> >> > be
>> >> > gentle with me!!
>> >>
>> >>
>> >>
>>
>>
>>
 >> Stay informed about: Help!! 
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